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Advocate III
Advocate III

daily emails for pending approvals

"Start and Wait for Approval" sends an approval request to a recipient and then sends daily emails (once every 24 hours) as long as the recipient doesn't respond to the approval request.  We noticed that the daily emails started about a week ago.  I've been using the approval in a flow that hasn't been edited in months and it didn't use to send the daily emails.  It seems like a daily reminder for a pending approval. Is there a way to turn off the daily emails?

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft
Microsoft

Hi all,

 

This is a regression and has been fixed. The fix is deployed to all regions from yesterday January 6th. This should be resolved till the mid-January across the global.

 

Thank you.

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29 REPLIES 29
Advocate I
Advocate I

Hi,

I am experiencing the same thing. It sends approval email to the approver daily. Hope this bug will be fixed soon.

Advocate I
Advocate I

We are experiecing the same issue - first noticed on 23/12.

Advocate I
Advocate I

We got exactly the same problem started on 23rd of December...please fix it soon Microsoft 

New Member

One more with this new "bug".....need a fix.

Regular Visitor

Same here.  My users first notified me this weekend and it looks like it started for them on December 23. Sometimes I get 2 emails in a day for an approval depending on when the first one was sent. (Probably a new day UTC so it sends them out again.)

 

Some of my users are getting multiples (10 or more outstanding approvals) each day.

Regular Visitor

We are suddenly getting this for our approval flows too. Hoping fixed soon!

New Member

I am in the same boat as this. Pending approval notifications are being sent daily at exactly at 3:03pm EST. I am not sure why.

 

I have an approval process that allows someone take action if you want to Submit Changes or Cancel Order. Since the approval is technically pending until it timesout, employees are getting these daily notifications. 

New Member

I have the same issue.

Frequent Visitor

Same issue, started on the 23rd of December and now I have 57 approval emails in my inbox.

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