Data Integrator (504) Gateway Timeout

[jwashek]

Hello,

I've been playing around with the Prospect to Cash templates from Finance and Operations integration with Dynamics For Sales.  When using the Products template (pushing from Ops to Sales) I am getting this error:

([Request timed out. inner exception: A task was canceled.], The remote server returned an error: (504) Gateway Timeout.), AX export encountered an error

The export job in Finance and Ops shows no history, and no error messages.  

Has anyone else seen this? 

Thanks

[v-xida-msft]

Hi @jwashek,

Based on the error message that you mentioned, I think you have faced a Request Time out error with your Data Integration project.

The HTTP 504 error is a Gateway Timeout error, it means that one server did not receive a timely response from another server.

Currently, within PowerApps, there is a limitation in the timeout of a single outgoing request. The maximum value of Timeout is 180 seconds. Please check the following article for more details:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config#request-limits

Please consider take a try to remove the connection to your D365 For Sales and D365 Finance and Operations connector from your PowerApps, and then re-add a new conection to them within your PowerApps, then try your Data Integration again to check if the issue is solved.

In addition, please also take a try to clear cache of your browser, and then try it again to check if the issue still exists.

Also please make sure your Network bandwidth is in a good state.

The user @FellixHillmer has faced same issue with you, please check the following thread:

https://powerusers.microsoft.com/t5/General-Discussion/Data-Integration-between-Sales-and-Finance-an...

Best regards,