cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
sam_sonepar
Helper III
Helper III

Find records owned by a Team

Hi,

 

I tried to delete a Team made from an AAD Office Group.

When I try to do it from the new UI, I get this error message.

Unknown error. Please try again later. Error Details: Can't delete a team which owns records. Reassign the records and try again (TeamId = Team Id)

 

I'm not sure where the data is and how many records are owned by that Team.

Is it possible to search/filter somewhere and get a full list of the records that Team owns?

If yes, where would I go for that?

 

Thanks!

2 REPLIES 2
Prakash4691
Solution Supplier
Solution Supplier

@sam_sonepar 

 

You can find it from advanced find but it will be a tedious process. Have to go through all the entities and find if the owner is equal to that team.

 

If you really want to delete the team, open the team record and in ribbon you can find reassign records. Select the button to reassign all the records which are assigned to the team. Once it has been reassigned. Delete the team.

 

If it is a custom team underlying queue will also gets deleted.

 

 

Regards,

Prakash

rampprakash
Power Participant
Power Participant

Hello @sam_sonepar,

 

You can find the Team Association by checking in Advance find as Owner eq Team name

 

But we need to go with each entity we cannot find all the Entity records in a single Search.

 

if you want to delete a team you can follow below steps 

 

Navigate to Dataverse--> Click Gear Icon on Top--> Select Advance Settings --> Select Security--> go to Security --> Click Teams --> Open the TEAM record which you planned to delete

 

Click Reassign Record and Assign that records to Other User/Team.

 

rampprakash_0-1631683155030.png

 

Please mark as Answer if it is helpful and provide Kudos


Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
Blog : https://microsoftcrmtechie.blogspot.com

Helpful resources

Announcements
PA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

secondImage

Power Apps Community Call

Please join us on Wednesday, October 20th, at 8a PDT. Come and learn from our amazing speakers!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (2,243)