cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
shebeerahmmed
Helper I
Helper I

HelpDesk App tasklist

Hi Guys, 
please help me to integrate/add the data on SharePoint list data with helpdesk app.

 

ClearCollect(
TicketList,
{
Id: "1",
Title: "Mouse",
Description: "Where is my mouse",
Category:"LAPTOP / PC Software",
PercentComplete: "0.9",
Priority: "HIGH",
AssignedTO: "THOMAS ANDERSEN",
TaskStatus: "COMPLETED",
Author: "ScottK@contoso.com",
Editor: "Scott Konersmann",
Created: "2/8/2018 3:29 PM",
Modified: "2/5/2018 3:29 PM"
}
);

 

how to save the data to sharepoint and call from the shasrepoint? 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @shebeerahmmed :

I think this link will help you a lot:

Share a site

https://support.microsoft.com/en-gb/office/share-a-site-958771a8-d041-4eb8-b51c-afea2eae3658?ui=en-u...

 

Best Regards,

Bof

If this post helps, then please consider Accept it as the solution to help the other members find it

View solution in original post

14 REPLIES 14
v-bofeng-msft
Community Support
Community Support

HI @shebeerahmmed

Do you want to use SharePoint as your data source instead of Office365Users?

Could you tell me whether these fields you mentioned have any special requirements for the data type, or only need the program to run correctly.

Ive made a test for your reference:

1\Add a list('SP TicketList')

I assume that the data type is configured in the following way.

Column (click to edit)

Type

Title

Single line of text

Description

Single line of text

Category

Single line of text

PercentComplete

Single line of text

Priority

Single line of text

AssignedTO

Single line of text

TaskStatus

Single line of text

 

In addition,ID, Author, Editor, Modified, Created, Created By, Modified By are the default fields of SharePoint list, do not need us to customize

2\Modify the list

I have listed as many detailed steps as possible, but the actual operation is only to replace the data source and adjust some value reference. For specific operations, you can follow the guidance of APP Checker.

MyTicketsScreen(Screen)

MyTicketsScreenGallery-Items: 

 

If(isAdmin,Sort('SP TicketList',ID,Descending),Sort(Filter('SP TicketList',Author.Email = MyProfile.Mail ),ID,Descending))

 

MyTicketsScreenGalleryId-Text: 

 

ThisItem.ID

 

ViewTicketScreen(Screen):

ViewTicketScreenCanvas

 ViewTicketScreenDataCard

   ViewTicketScreenId-Text: 

 

SelectedTicket.ID

 

   ViewTicketScreenModifiedBy-Text: 

 

Coalesce(First(Office365Users.SearchUser({searchTerm:Text(SelectedTicket.Editor.Email)})).DisplayName, SelectedTicket.Editor.Email)

 

   ViewTicketScreenCreatedBy-Text: 

 

Coalesce(First(Office365Users.SearchUser({searchTerm:Text(SelectedTicket.Author.Email)})).DisplayName, SelectedTicket.Author.Email)

 

CreateTicketScreen(Screen):

 CreateTicketScreenCreateButton-Items:

 

 Patch('SP TicketList',Defaults('SP TicketList'),{
    Title:CreateTicketScreenTitleText.Text,
    Priority: CreateTicketScreenPriorityDropDown.SelectedText.Value,
    TaskStatus:"NOT STARTED",
    PercentComplete: "0",
    AssignedTO:"",
    Description:CreateTicketScreenTaskDescription.Text,
    Category:CreateTicketScreenCategoryDropDown.SelectedText.Value});
    Reset(CreateTicketScreenTitleText);
    Reset(CreateTicketScreenTaskDescription);
    Reset(CreateTicketScreenCategoryDropDown);
    Reset(CreateTicketScreenPriorityDropDown);
    Navigate(ConfirmSubmitScreen,None)

 

ConfirmationDeleteScreen(Screen):

 ConfirmationDeleteScreenDeleteButton-OnSelect:

 

Remove('SP TicketList',LookUp('SP TicketList',ID =TicketToDelete.ID));
Navigate(MyTicketsScreen,ScreenTransition.None)

 

EditTicketScreen(Screen):

EditTicketScreenCanvas

 EditTicketScreenDataCard

   EditTicketScreenHeaderTickerNumber-Text: 

 

SelectedTicket.ID

 

   EditTicketScreenHeaderTickerCreatedBy- Text : 

 

Coalesce(First(Office365Users.SearchUser({searchTerm:Text(SelectedTicket.Author.Email)})).DisplayName, SelectedTicket.Author.Email)

 

   EditTicketScreenHeaderTickerModifiedBy- Text : 

 

Coalesce(First(Office365Users.SearchUser({searchTerm:Text(SelectedTicket.Editor.Email)})).DisplayName, SelectedTicket.Editor.Email)

 

   EditTicketScreenUpdateButton-OnSelect:

 

  If(isAdmin,
    Patch(TicketList,LookUp(TicketList,Id=SelectedTicket.ID),{
   
    Priority:EditTicketScreenPriorityDropDown.SelectedText.Value,
    Category:EditTicketScreenCategoryDropDown.SelectedText.Value,
    TaskStatus:EditTicketScreenStatusDropdown.SelectedText.Value, 
    PercentComplete:EditTicketScreenCompletedSlider.Value/100,
    AssignedTO:AssignedToUserDisplayName,
    Editor:MyProfile.Mail,
    Modified:Now(),
    Description:EditTicketScreenDescriptionInput.Text
    }),
 
   Patch(TicketList,LookUp(TicketList,Id = SelectedTicket.ID),{
    Priority:EditTicketScreenPriorityDropDown.SelectedText.Value,
    Category:EditTicketScreenCategoryDropDown.SelectedText.Value,
    Editor:MyProfile.Mail,
    Modified:Now(),
    Description:EditTicketScreenDescriptionInput.Text
   }
)); 
Reset(EditTicketScreenCompletedSlider);
Reset(EditTicketScreenStatusDropdown);
Navigate(MyTicketsScreen,None)

 

 
 

Best Regards,

Bof

 

@v-bofeng-msft  can you please send me the zip file of the app?I am getting 56 errors after following your steps

Hi @shebeerahmmed :

Sorry, I cannot do this due to internal regulations.

I suggest you check the name of your datasource.

The key is to replace all "TicketList" in the app with new data sources.

Best Regards,

Bof

I got 18 errors, 

1. ViewTicketScreen - 8 errors

2. CreateTicketFormScreen-  3 error

3.EditTicketFormScreen- 7 Errors

 

Please find the attachment 

 

Hi @shebeerahmmed

These are all reference errors(Name isn't vaild), and I cannot judge which field reference is wrong through the screenshot.

Could you show me a screenshot of the wrong code?It is best to have a screenshot of your SP List.

Best Regards,

Bof

Please see the attachmentList.JPG

Hi @shebeerahmmed :

Attachment1

1\I notice you use "Categary" insteard of "Catagary".But in your datasourc,the cloumn name is "Catagary".

2\I think ".Value" is unnecessary, it caused the second error

Try this code:

 

SelectedTicket.Catagory

 

Attachment2

1\I notice you use "Categary" insteard of "Catagary".But in your datasourc,the cloumn name is "Catagary".

Try this code:

 

 

SelectedTicket.Catagory

 

Attachment3

1\I notice you use "PercentComplete" insteard of "%Complete".But in your datasourc,the cloumn name is "%Complete".

Try this code:

 

SelectedTicket.'%Complete'

 

Best Regards,

Bof

 

 

Thank you so much, it worked now 🙂 

 

I have got another issue ,

1. I added 4 categories 

2. For admin myself, the category is showing but not for other users (dropdown is not working and there are no other errors)

Hi @shebeerahmmed

Please check if they have access to your data source.

asd.PNG

 

Best Regards,

Bof

If this post helps, then please consider Accept it as the solution to help the other members find it

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!      

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Users online (2,810)