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Hierarchy Config of Custom Entity: "Entity is not configured for Hierarchy settings. Please contact your system administrator."

Good day


I have created a self-referenced custom entity called "Component". This was done in a Sandbox environment called "EI"


When, in the app, I click on the Hierarchy icon I get the below error.


"Entity is not configured for Hierarchy settings. Please contact your system administrator."

See Capture.png.


The hierarchy is displayed but obviously when I click the message away the hierarchy form is removed.

Interestingly, when doing the same in the iPhone app, the hierarchy remains. 🤔


My research indicated that I need to enable Hierarchy security in my environment.

see HS.png.

What concerns me here is that I can exclude my "Component" entity from this but not add it? Presumably, it is included by default.


I am new to PowerApps.


I would appreciate any guidance from the community.









Hi Eric

Indeed, adding the missing Hierarchy Settings solved the problem for me as well 🙂

Thank you very much!


I was trying to follow the Microsoft documentation:

(I believe the last one is the important one here)

But, it was not obvious to me how I got to the place where I could create a new Hierarchy Settings element. Nor did I understand why I needed to create it. Now I do – thanks to you Eric!


Kind regards


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