Model-Driven App Monitor Tool Not Generating Any Events

[ErickDiaz]

Hi All,

I'm trying to use the model-driven app Monitor tool to debug an application as explained on this documentation:

https://docs.microsoft.com/en-us/powerapps/maker/monitor-modelapps

I have System Administrator and System Customizer security roles on my environment.

I go to my app and select Monitor, once connected I click on "Play model-driven app" and "Join monitor debug session", nothing is being captured by the tool when I start navigating and updating records.

Any ideas why? I can't find anything else on the documentation other than the required security roles.

Thank you,

Erick

[DeviKrishna]

Hi @ErickDiaz ,

Please check if you are following the right steps.

Login to make.powerapps.com

Navigate to App section and choose the App you want to monitor.

Choose the 3 dots next to the App name and click on Monitor.

A page like below will open up,

click on play published App from this page. Your app should open up with a Monitor symbol enabled as below,

All your activities will get tracked as below,

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[ErickDiaz]

Hi @DeviKrishna,

Those are the exact same steps I took as mentioned on my original post, nothing is generated on the Monitor tool as I navigate through my app.

Thank you,

Erick

[DeviKrishna]

Hi @ErickDiaz ,

You have definitely followed the right steps.

Once you click on join session , I hope you observed the below notification on the model driven app,

I suggest to raise a support ticket with Microsoft.

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Regards

Devi