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ghdunn
Helper V
Helper V

Synch Outlook 365 with CDS?

Hi there,

 

Just getting started with building apps in the CDS. 

 

Is there a way of synching a outlook 365 online account with the CDS?  My thinking is to have the team use outlook as their way of adding contacts but for that to be directly synched with the main application database.  I know I could use flow, but is there any kind of direct data connector?

 

Thanks!

2 REPLIES 2
DavidJennaway
Solution Supplier
Solution Supplier

From a technical perspective, you can use the Dynamics 365 App for Outlook to sync data between CDS and Outlook. The Dynamics 365 App for Outlook is designed for use with Dynamics 365 Customer Engagement, but CDS and Dynamics 365 Customer Engagement are one and the same as regards the sync

I'm not sure if there are any licensing implications though. It may be necessary for users to have a Dynamics 365 license (Team Member should be sufficient) to use the Dynamics 365 App for Outlook

v-xida-msft
Community Support
Community Support

Hi @ghdunn ,

Do you want to sync data from Outlook 365 to CDS in your PowerApps?

Do you want to achieve your needs using direct data connector?

 

If you want to sync data from Outlook 365 to CDS in your PowerApps using direct data connector, I afraid that there is no way to achieve your needs.

Currently, there is no data connector supported in PowerApps to sync data between Outlook 365 and CDS. If you would like this feature to be added in PowerApps, please consider submit an idea to PowerApps Ideas Forum:

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas

 

As an alternative solution, I think the "Dynamics 365 App for Outlook" add-on could achieve your needs. You could install the "Dynamics 365 App for Outlook" add-on in your Outlook client, then you could use it to sync data from your Outlook to CDS Entity.

More details about "Dynamics 365 App for Outlook" add-on in Outlook, please check the following article or blog:

https://docs.microsoft.com/en-us/dynamics365/outlook-app/dynamics-365-app-outlook-user-s-guide

https://powerapps.microsoft.com/en-us/blog/introducing-the-powerapp-that-brings-common-data-service-...

 

Please consider take a try with above solution, check if could help in your scenario.

 

Best regards,

Community Support Team _ Kris Dai
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