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ammarfassy
Helper III
Helper III

The import service is not available: Connection set initialization failed for project ImportService

Dears.

 

I have created a new entity on powerapps and was trying to import some data. Was getting the below error when i try to do so:

11.png

 

The import service is not available: Connection set initialization failed for project ImportService_2018_06_01T23_19_30_909Z. Error: Connection set name DM_CdsToFile_39220ffa48854fa083e83f4b92ae392f_Ammar is not valid. Verify that no non-word characters are in the connection set name.

 

12.png13.png

 

Please advise,

thanks,

Ammar

56 REPLIES 56

Ok, I've checked it with Powerapps Plan 2 and the issue still occurs. It's getting more and more annoying, because I'm stuck with my project and Support adviced me to get a new license and it didn't help anyway.

lewishm
Helper I
Helper I

@sabinn - what is the deal with this???  No-one has said anything on this and remains an issue including in Chrome.

Apologies for the tardiness. Allow us to look at this today and get back to you.

sabinn

Thank you @sabinn - org id for the one I'm trying to use the "Get Data from Excel" import service for is 1d48e593-97f1-4555-a5d1-ef5ee8759979

 

Please let me know if you need any more info.

Thank you!

Update: We diagnosed this on our end and I believe we may have found the issue. Allow us to test a couple of more things and I should be able to provide an update tomorrow.

 

Appreciate your patience.

sabinn

Update: We have successfully diagnosed the issue and currently in the process of fixing it on our side. We will try and deploy the fix at the earliest. However, please be informed that it would still take a few days for it show up in your region. I would try again mid to late next week. 

 

Once again - Thank you for reaching out and reporting the problem

sabinn

Update: The fix has been rolled out to all regions. Can you retry on your end? Thx

sabinn

I was able to get past the previous error message. It appears to be working now but I don't want to overwrite my data so I did not complete the import for a full test.

 

Anyone else able to try this? Thx

sabinn

Hi sabinn,

 

Still doesn't work for me. I have created an entity "Salesmen" and tried to import data from file containing many data tables and I have got an error message with the whole call stack. When I tried with an one-sheet xls file, I got something like this:  "The file could not be uploaded for Salesmen: The project does not exist: DMImport_2018_10_10T07_31_18_064Z.".

 

Lukasz

 

 

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