Users cannot see Business Process Flow stages in case of conditions attached to the main process

[gauburtin]

Hi,

We faced the same kind of issue as this one

I have a custom business process flow for an entity and also custom security roles assigned to my users, the users can start a process but not see all the stages (or go forward in the process).

https://powerusers.microsoft.com/t5/Microsoft-Dataverse/Users-cannot-see-Business-Process-Flow-stage...

But tuning the security role has no effect.

Previously, all users with all roles could see all stages. We had conditions that broke the process in two separate parts.

Now, as we changed these conditions (see screenshot) and re-attached them to the main process, users can not see the steps inside the condition

But users with Admin or System customizer roles can see the steps

Any help will be appreciated.

Regards,

Gautier

[gauburtin · Accepted solution]

Well, My Collegue found the solution on a separate blog

https://debajmecrm.com/business-process-flow-not-appearing-on-dynamics-365-cds-form-although-the-use...

I set Organization level for Cutomizations/Process/Read privilege

Now it's Ok !

[Awijinsight]

I got the same issue with branching condition, and followed the same steps. still not showing the stages based on condition = true.

Edit - solved it - looks like the user has another role which prevents it.