Users unable to access data on canvas app via mobile with error referencing permissions, but able to access on desktop

[tiddlyplatypus]

Hi All,

I've got a bit of a puzzle.  I have at least two users experiencing this issue.

I have a canvas app which uses a few Dataverse tables.  I've got a security role setup to allow users to access this data, and the app is shared with an AD Security Group containing the users. (Via a team created behind the scenes automatically) The app is shared with this team, and worked fine until ~2 days ago when this issue was reported.

Users receive an error message when opening the app on their mobile phone via the PowerApps iOS application:

You don't have permission to view this data.  Server Response: *TABLENAME* failed: The specified user is either disabled or is not a member of any business unit.

The same exact users are able to access via the desktop link, using the same credentials.  I'm a bit puzzled here.  Any thoughts?

[bipinshan]

Hi,

Try removing the security roles from the user and again assign the same set of security roles.

Thanks,

Bipin