Community Success Team - Who is Who and Welcome Pedro Sacramento
Wanted to say hello, let you know about a new member of our team, and also show you a "who is who in the zoo" view of our Dynamics 365 and Power Platform Community Success Team.
My team is focused on engagement and community success and as of late March, all of our Power Platform and Dynamics 365 communities are now part of my charter, as a lead in DTP Engineering at Microsoft.
Clean-Up Crew on Aisle 5, Please
To that end, we are working on a large review of all of our community sites, programs, and information architecture hierarchy to determine what works, what does not, what to clean alaMarie Kondoand how to update processes and build solutions using our own Power Platform and Dynamics 365 products.
We are looking throughfeedback forums, are in-process cleaning up theIdeas sitesand we will be reaching out with some surveys and questions for your awesome input and thoughts as well. We also have lots we are cooking up for you regarding upcoming challenges, campaigns, and opportunities for being showcased in ourCommunity Connectionsvideo series.
We will have a new Community Program Manager and Community Manager for Power Automate and Power Virtual Agents join our team by the end of July.
Welcome Pedro Sacramento!!
And I'm also excited to share that Pedro Sacramento is the newest member of our team. Pedro is our new Senior Community Program Manager for Dynamics 365 and the product group lead for our Business Applications MVPs. Please connect with him onLinkedInandTwitter.
Pedro Sacramento works at Microsoft as a Senior Dynamics 365 Community Program Manager in the Digital Transformation Platform Group.
Pedro's work in the DTP Community Success Team - Engagement and Growth for Power Platform and Dynamics 365, is focused on enabling, growing, and supporting the Dynamics 365 Community.
Pedro is one of the founding developers of the "Success by Design Framework", and worked on different initiatives to orchestrate, evolve, document, and evangelize "Success by Design" over the years, and a co-author of the Success by Design Implementation Guide launched in May 2021.
Previous roles at Microsoft include Senior Program Manager in the FastTrack Program for Dynamics 365 apps and Power Platform, working with the largest customers in the EMEA and South America regions, and as a Support Escalation Engineer working on complex and critical issues.
Prior to Microsoft, Pedro had over 9 years of Consultancy and Development experience implementing CRM and ERP technologies in different industries. As well as developing custom applications integrated with CRM and ERP. Working with CRM and ERP provided knowledge in different areas like Finance, Assets management, HR, Sales, Procurement, Business and Project management.
Pedro has also been a speaker at several events related to Dynamics 365 and Azure technologies.
Our Community Engagement & Success Team Org Chart and Community Profile Handles
Community Program Manager and Profile Link
Dynamics 365 Community & Lead Business Applications MVPs
If you have questions about any of our communities please send me a message and if you would like to book time with me for a career session or community hello please add a booking to my calendar:https://aka.ms/heddacommunitychats
Principal PM Manager & Lead, Dynamics 365 & Power Platform Community Success Team
Happy to hear your feedback and big ideas - want to schedule a chat with me? https://aka.ms/heddacommunitychats