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Microsoft
Microsoft

App stucked in opening screen on IOS phone. Fine in Android and Desktop

Hi PowerApps Community,

 

I recenlty created and app and it stopped loading. If I open the app in an IOS device, it gets stucked in the opening screen. If I open it in Android device and desktop it works fine. 

 

I have checked the connections (which are to Google Sheets), diagnosed using the App Checker and I don't seem to find the error.

 

Best,

 

Walter

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Microsoft
Microsoft

Re: App stucked in opening screen on IOS phone. Fine in Android and Desktop

I had to reinstall the Powerapps application. That seem to have fixed the issue. 

View solution in original post

2 REPLIES 2
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Community Support
Community Support

Re: App stucked in opening screen on IOS phone. Fine in Android and Desktop

Hi @wacisner,

 

1. Please make sure that PowerApps is updated to lastest version (3.18112.18) in App Store.

2. Make sure that you are using supported platforms for running canvas apps using the PowerApps app:

Minimum required Recommended
iOS 9.3 or later iOS 10 or later with at least 2GB of RAM

3. You can also try to open the same app on another iOS device to have a test.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Microsoft
Microsoft

Re: App stucked in opening screen on IOS phone. Fine in Android and Desktop

I had to reinstall the Powerapps application. That seem to have fixed the issue. 

View solution in original post

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