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ErikvanB
Regular Visitor

How do I convert my current PowerApps license to new (cheaper) plan?

Surprisingly, I'm having a hard time to find out what the best way is to convert my existing $40,- Power Apps per user plan into the new and cheaper $20,- plan.

 

Microsoft apparently isn't providing support to these questions, as I get the message that "my support plan does not include advisory". 

 

Hope someone can tell me more on this. Do I just need to purchase a new subscription and cancel the old one? Do I then not run the risk of losing my Dataverse data? It also seems as if my current plan runs until mid 2022, not sure if I continue paying a monthly fee until then.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HSheild
Super User
Super User

Hi @ErikvanB , I have just been through this process. 

The new $20 licenses are actually a different SKU so you need to cancel the old one and buy a new one. What I did was…

1. Purchase a new Power Apps per User license

2. Make sure it appears in Office 365 and can be applied to a user.

3. Cancel the old licenses 


You won’t lose your data

View solution in original post

2 REPLIES 2
HSheild
Super User
Super User

Hi @ErikvanB , I have just been through this process. 

The new $20 licenses are actually a different SKU so you need to cancel the old one and buy a new one. What I did was…

1. Purchase a new Power Apps per User license

2. Make sure it appears in Office 365 and can be applied to a user.

3. Cancel the old licenses 


You won’t lose your data

Thank you @HSheild, I will do that!

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