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Helper III
Helper III

Offline sharepoint list - impossible to see combobox choices

Hello the community,

 

This morning, I deployed a smartphone app created with 10 users.
They installed powerapps and by connecting to the application they could not see the choices
(Combobox)

 

I watched access to the SH list and access to the application, all users have the rights.
especially since the day before I had to verify the good connection to the application with their account
but I did not add any data.

I had to disconnect the user to powerapps and restart powerapps.

 

After this manipulation everything is back to normal.

 

Do you know where the problem might come from?

Is it the 10 users who connect at the same time on the list, could bugger?
Is there a parameter to put in place?
because it is possible for the users to simultaneously enter a data.

 

Thank you

2 REPLIES 2
Community Support
Community Support

Hi @Edvh ,

 

Did you mean that your users cannot see the options inside the combo box control in the edit form?

 

Your title has mentioned offline app, did you mean that the options won't show only in offline mode? If so, please share the related formulas here.

 

I think the issue should not be related to multiusers connect to the same app at the same time. Conflict error would show up if users are submitting the same record.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi@v-monli-msft 

 

"Did you mean that your users cannot see the options inside the combo box control in the edit form?"

Yes,


When users start the application, and wanted to save info in the form. The drop-down lists were not displayed.
Yet I was connected to the internet as they are downloading the powerapps app.
I had shared my SH list and my application with all users.

 

"Your title has mentioned offline app, did you mean that the options won't show only in offline mode? If so, please share the related formulas here."

 

I'm sorry I think I did not speak well in my request for help.

the application will always work online

 

" I think the issue should not be related to multiusers connect to the same app at the same time. Conflict error would show up if users are submitting the same record."

 

That's what it seemed to me.
it's been several days since the application was running and I did not have this problem anymore.
PowerApps Works perfectly 😉

 

 

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