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nlowman
Level: Powered On

Only User in Tenant seeing "Trial Has Expired"

Our plan includes Power Apps. I'm the only user who is seeing the "Trial has expired" page. In addition, any other service that uses Power Apps redirects me to the Trial page (including canvas apps, such as forms created in SharePoint). Trying to add Power Apps in Teams will not load any apps (it just shows an eternal "loading" circle).

 

"Power Apps for Office 365" is enabled under my user account.

 

I've extended my trial so I can actually see and use apps, but I suspect the issue will still end up reoccurring at the end of the trial period once again.

 

Any help you can provide would be appreciated.

4 REPLIES 4
Community Support Team
Community Support Team

Re: Only User in Tenant seeing "Trial Has Expired"

Hi @nlowman ,

 

Does your Office 365 plan includes PowerApps for Office 365? Below are the Office 365 licenses that
include PowerApps and Flow capabilities:

Capture.JPG

 

Did your organization have the trail PowerApps Plan2 before? Check on below documentation for more information:

https://docs.microsoft.com/en-us/powerapps/maker/signup-for-powerapps

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
nlowman
Level: Powered On

Re: Only User in Tenant seeing "Trial Has Expired"

Hi Mona,

We did, but I was the only one who used it. However, everyone here has at least the Business Premium plan.

Community Support Team
Community Support Team

Re: Only User in Tenant seeing "Trial Has Expired"

Hi @nlowman ,

 

The trail version should be the per user plan for PowerApps, and it shouldn't effect PowerApps for Office 365. If you ignore the error and let it expire, you should still be able to access the functionalities available for PowerApps for Office 365.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Only User in Tenant seeing "Trial Has Expired"

Hi @nlowman ,

 

Did my reply answer your concern? Feel free to post back if you got further questions.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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