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DAVIDPOWELL
Impactful Individual
Impactful Individual

Powerapp gateway issue going idle

I hope i'm in the right space for this question.

This IS NOT POWERBI related.

 

 

Can a gateway or connection to sql server go idle after so many hours...and cause the gateway to disconnect on its own ?

If it does can we chnage a setting to keep the connection alive over night ?

or

Is there a wat to kick start it back up at a ceryain time in the morning ?.

 

keep getting errors saying the Gateway is in a faulted state.

 

Thanks

Dave

 

1 REPLY 1
EricRegnier
Super User
Super User

Hi @DAVIDPOWELL,

Note sure if you got this resolved yet, but suggest to submit a Microsoft Support Ticket at:  https://admin.powerplatform.microsoft.com/support. Hopefully the support team will be able to give you more details on the issue with their telemetry and logs.

Cheers

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