I am sorry but I am new to Power Apps administration and I am probably making a basic error.
when I try to follow the instructions on sharing Model Driven Apps (below)
I think I create a new security setting ok, but when i come to add Security Users, the link takes me back to my Outlook 365 admin page. I created a new 'test' user there, but can't see that in the Security Users list. What am I missing?
More generally, what is the best reference for Model Driven Apps/Common Data Model Administration training?
What license do you have for Power Apps? It sounds like you are using an Office 365 user license. To do model driven apps the users need either a dynamics Power Apps license, a Per User license or a Per App license.
Make sure that you are using the Trial Power Apps license from the Dynamics Trial. Also make sure that the environment you are running in has a CDS database. If you are using the Community Developer license that is for a single user so sharing can't be setup in that environment.
But the user does not seem to be visible in any of the environments I have. I understand your point about the developer licence, but when I use the one circled, I get the same problem...my user does not appear in the list of security users.
The Dunn (Upgrade) environment is probably an artifact left over from the CDS upgrade from V1 to v2. As such it won't have connections to the newer security setup. That is, unless you named it that way. If you didn't add the "(Upgrade)" to the environment name you'll need to open a support call to get the CDS database issue resolved.
One other thing to check. Look at the list of Disabled Users in Dynamics to see if the user you are looking for is there. That happened to me recently. We found out that the environment had been associated with a Azure AD security group and that user wasn't a member.
Hi @ghdunn ,
Have you assigned a proper license for the added user in your Office 365 Admin Center?
In default, if you added a new user in your Office 365 Admin Center, and assigned proper PowerApps/Flow license to the user, when you open the Enabled Users list, the new added user would be listed there.
If the issue still exists, please consider submit an assisted support ticket through the following link:
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