cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
HSheild
Super User
Super User

Unable to add users to an environment when in a different region

Hi,

Here is the scenario...

  • I have an Office 365 Tenant that is hosted in Australia.
  • I have 3 users in my tenant with PowerApps licenses
  • I created an Environment (with CDS database) in the Australia region and I can see all 3 users under the Enabled Users list within the environment
  • I created an Environment in the US region (to test out AI Builder) and only my user was avialable under the Enabled Users list within the environment.

How do I get the other users in my tenant to appear in the US environment?  Is this possible?

 

Regards

 

Hamish

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-monli-msft
Community Support
Community Support

Hi @HSheild ,

 

According to the documentation:

https://docs.microsoft.com/en-us/power-platform/admin/regions-overview

Your Azure AD tenant's home location  Regions where you can create a database
India Any region except Australia and Preview (United States)
Australia

Any region except India and Preview (United States)

 

Any other location Any region except India, Australia, and Preview (United States)

 

This issue might because that US is the preview region. 

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-monli-msft
Community Support
Community Support

Hi @HSheild ,

 

According to the documentation:

https://docs.microsoft.com/en-us/power-platform/admin/regions-overview

Your Azure AD tenant's home location  Regions where you can create a database
India Any region except Australia and Preview (United States)
Australia

Any region except India and Preview (United States)

 

Any other location Any region except India, Australia, and Preview (United States)

 

This issue might because that US is the preview region. 

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Helpful resources

Announcements
PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Query PA Forum 768x460.png

Check it out!

Did you know that you can visit the Power Query Forum in Power BI and now Power Apps

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (3,611)