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Update a solution cause my power apps to fail to load the SharePoint lists on PROD

I have 2 sharepoint sites:-

 

1) Dev

2) PROD

 

I have 2 power platform environments:-

1)Dev

2)PROD

 

I have a solution inside Dev environment which has 1 power apps + 50 power automate flows + 100 environment variables reference the sharepoint site,lists/libraries.

 

now when i finished working on the solution on Dev for the first time >> i export the solution as managed >> then i import the solution inside PROD using the Upgrade option. where the solution got imported, but the environment variables on PROD were referencing the Dev sharepoint site,lists & libraries. so i went to the PROD default solution and i updated the environment  variables to reference the PROD sharepoint site,lists& ;libraries. after that whenever i do a change on Dev >> i export the solution as managed >> import it inside RPOD using the Update option instead of Upgrade and things were working well for around 1 month.

But today i added 1 new environment variable on Dev which reference a new library >> i export the solution as usual >> import it using update option, the import process completed successfully, but when i accessed the power apps on PROD it showed "can not load/find list" on all the screens, so i checked the environment variables inside the defaut solution, and i find that they are referencing the Dev sharepoint site,list & libraries.. as follow:-

 

johnjohnPter_0-1717720612384.png

 

 

to fix this i did the following steps, which i did them mainly by chance:-

1) i went to the Dev solution >> right click on the power app >> add required objects , as follow:-

johnjohnPter_1-1717720732421.png

 

 

2) then i export the solution >> import it inside PROD using update option >> update the environment variables inside the default solution to reference the PROD >> publish all customization >> now i have the power apps working well.. so to avoid this in the future what caused the problem at first stage? and how it got fixed??any advice please?

 

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions

That's because you didn't make any changes to the environment variables in the solution since you did the first import. And as you said you needed to edit all the environment variables in Prod when you did the first import. You aren't doing it the way documentation specifies that you need to and that is why it happened. It should continue to work as it did at this point, until you add another environment variable or change a value in the future. If you do it as I described, which is the way its designed to work then you won't have that problem.  If you continue to do it the way you described you will continue to have issues.



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Yes, that is a new setting that was previewed at Build a couple weeks ago. I wasn't aware that it was rolled out yet. The result is the same. Turn it off to export the solution with null values.

image.png



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5 REPLIES 5
Pstork1
Most Valuable Professional
Most Valuable Professional

When you use environment variables it writes the value to a Dataverse database in that environment the first time you create the solution.  After you've established the values in the DEV database you need to remove the values from the solution, Publish customizations and then export the solution. When you import the solution into Production the environment variables will then be null and you'll be prompted to provide values for them.  That is the correct way to do it and keeps you from having to edit the values directly in production. If the values exist in production and the ones in the solution file are null then you won't be prompted for new values. But if the solution file has values in it then they will tend to overwrite the existing values in production. The key is to make sure you always remove the values BEFORE you export the solution.



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@Pstork1 but the Update option was working well for me, even if i do not remove the values of the environment variables on Dev,, but it failed last week only..

That's because you didn't make any changes to the environment variables in the solution since you did the first import. And as you said you needed to edit all the environment variables in Prod when you did the first import. You aren't doing it the way documentation specifies that you need to and that is why it happened. It should continue to work as it did at this point, until you add another environment variable or change a value in the future. If you do it as I described, which is the way its designed to work then you won't have that problem.  If you continue to do it the way you described you will continue to have issues.



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@Pstork1 has the option to remove the current value of the environment variables been replaced by a toggle as follow:-

 

it use to be as follow:-

 

johnjohnPter_0-1718382144628.png

 

now it is :-

 

johnjohnPter_1-1718382156795.png

 

Yes, that is a new setting that was previewed at Build a couple weeks ago. I wasn't aware that it was rolled out yet. The result is the same. Turn it off to export the solution with null values.

image.png



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