I'd like to request the ability to share a Dynamics CRM connection the way I can share a SQL connection.
The purpose is this:
I have a service account that is a member of several Dynamics instances.
I'd like to provide the Contacts in those instances visibility to their open Support Cases (read only)
As well as allow them to Open a new Case and send messages to the the Case owner.
The Contacts are usually not CRM Users of these instances, so they do not have read/write capabilities.
Thus the need for the service account to be shared (but not visible).
Of course, I can accomplish this with a web app with a custom swagger api, but this could be a useful scenario for a business/power user to create this without touching code.
Adding @archanan to confirm status.