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CRM portals sandbox license

Author Name: Neil Benson

Several of my clients assume that CRM Online sandbox instances don't require a portal license. This is understandable: users do not need additional licenses to access sandboxes and there is no guidance given in the Pricing and Licensing Guide (May 2016).

Some Microsoft representatives suggest that customers do need to purchase portal licenses for sandboxes, but I can't find any guidance to confirm this.

Ideally, there would be a low cost CRM portals sandbox license given that sandbox portals are likely to be much less visited and used and therefore require far fewer resources than a production portal.

Status: Completed

In the new licensing model which is announced for Portals (https://docs.microsoft.com/en-us/power-platform/admin/powerapps-flow-licensing-faq#can-you-share-mor...), any number of portals can be created now without paying an instance fees and can be used for dev/test purpose. This provides the cheap dev/test option to customers as they can use these portals with minimum capacity.

Hence marking this item as complete. 

Comments
ClintWoods
Regular Visitor

Followed your link and it gives no clue as to how to "portals can be created now without paying an instance fees and can be used for dev/test purpose".  Wanna clue us in?

dileeps
Power Apps

It's in the docs https://docs.microsoft.com/en-us/powerapps/maker/portals/create-portal

Follow docs for how to create a portal.