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Change the bot icon - Power Virtual Agents

When we are developing the Power VA, we need to change the bot icon and update it for our icon.

Status: New
Level: Powered On

No updates yet? Roadmap says it was released back in December but still no customization is possible.

Level: Power Up

this is really a limitation.... Why can't I change my Bot Icon ?????? Microsoft should better attend to this 


The only supported option today is to deploy your own custom canvas using the guidance below. We'll keep this idea open to track in-app theming support for the default web-canvas that ships with the product.



Level 10

Thanks @pawan-msft !