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Left Nav Pane headings still visible when no buttons visible (BUG?)

Author Name: Guy Riddle

Take a Lead or an Opportunity - customise the form and remove all NAV items from Sales, Service, Marketing and Processes and then publish the forms.
The Lead completely removes the headings where no NAV items exists from Sales and Service - but leaves Marketing and Processes as 'just headings'.
The Opportunity completely removes the headings where no buttons/nav items exists from Sales, Service and Marketing but leaves Processes as 'just a heading'.

Firstly the logic is not consistent; but more importantly shouldn't the logic be to remove 'All' headings where no Nav items exist? From a User perspective this is not 'clean'.

Status: Under Review
Regular Visitor
Status changed to: Under Review
Regular Visitor
Thanks for the suggest/bug report. We are considering this functionality for a future release of CRM. Unfortunately the code that generates the form navigation is not as centralized as it should be. This led to different behaviors when we enabled showing and hiding these items. We will continue to look at improving this area. Rich Dickinson Program Manager - Dynamics CRM This posting is provided "as is" with no warranties, and confers no rights