cancel
Showing results for 
Search instead for 
Did you mean: 

Make bot start the conversation

It appears that the bot always waits for the first move e.g. Hi. It would be useful if there was a tick box "Start conversation automatically" where the bot starts e.g. Hi, I'm you bot...

Status: New
Comments
Level: Powered On

If the system can identify a new user added to application or someone has entered your website, having the bot initiate the conversation would be great. 

Level: Powered On

At what point do you think  humans are at risk of going extinct because we made ourselves obsolete since ai bots are doing everything we formerly did ourselves?

Level: Powered On

Good Idea, I would fully support if bot can start a conversation and greet the user before he/she ask any question.

Level 8

Great idea, many people need this feature! 🙂 

Level: Powered On

Currently the auto-triggered welcome message is not enabled for web canvas (It is enabled in Teams and Facebook Channel). To be able to trigger the welcome message in web canvas, a hidden event activity need to be sent to the bot by the canvas.  The activity type="event" and name="startConversation".

 

There are some sample code on  how to implement in canvas:

https://github.com/microsoft/PowerVirtualAgentsSamples/blob/master/BuildYourOwnCanvasSamples/1.start...

 

 

Level 8

Thanks for your suggestion @4LB3r7 ! 🙂 

Level: Powered On

Should we mark this idea as completed?

Level: Power Up

Please don't mark this idea as completed since we want it "out of the box" without any web canvas coding. Does that make sense? Thanks.