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Tab control in the middle of the new forms shows modified-date by default which needs to be changed to created-date

Author Name: Naveen Manoharan


Tab control in the middle of the new forms shows modified-date by default which needs to be changed to created-date as it cause confusion when we change the ownership of the record the email activity modified-date changes and users gets confused with the date of the activity. As per the following article - Activity History. The posts, activities, conversations, and notes that display in the middle of the new forms cannot be customized.
http://rc.crm.dynamics.com/rc/2011/en-us/online/5.1_ctp/help/source_sf_customize_new_sales_forms.htm

Status: Under Review
Comments
Regular Visitor
Status changed to: Under Review
 
Regular Visitor
To my mind it would make much more sense to order Notes by created date, but activities by end date - open activities first by due date (scheduled end), then closed ones by actual end (if they are mixed then an incomplete activity could easily be overlooked. Or better still, include them in a single timeline and provide a filter for open/closed.
Regular Visitor
Thank you for the feedback. We have heard of this ask before and will look to addressing it in the future. Meanwhile more votes on this topic will increase the priority of this for us as we have a large backlog of suggestions. Thanks, Joey Peng