cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forย 
Search instead forย 
Did you mean:ย 
D365Ideas_Admin

Whatsapp integration into CRM Dynamics 365

Submitted by on โ€Ž02-04-2019 08:32 AM
Author Name: Connie Bosch
Good day, our company has been busy with a MS Dynamics 365 implementation for the last 2 years. Since 2016 we have been asking why does MS Dynamics not have a API into Whatsapp messenger considering that you have Facebook , LinkedIn etc but not Whatsapp. Considering that Whatsapp is used extensively worldwide. I find it amazing that Microsoft have not catered for an API into Whatsapp messenger . We need to know urgently (and have been asking for 2 years) if Microsoft intend to cater for this API or do we have to write our own ?
Status: New
See more ideas labeled with:
4 Comments (4 New)
Comments
D365Ideas_Admin
Regular Visitor
โ€Ž02-04-2019 08:32 AM
Status changed to: New
 
Anonymous
Not applicable
โ€Ž04-11-2019 05:26 AM

I second that motion!

 

It would be a very usefull feature for several of our customers.

digioacc
Regular Visitor
โ€Ž06-21-2019 04:05 AM

I fully agree. 

QDplatform
New Member
โ€Ž05-12-2020 03:55 AM

Hi guys

 

At Quickdialog (www.quickdialog.com) we able to onboard clients onto the WhatsApp Business Program and integrate into MS Dynamics and other major CRM players. Let me know if this is of interest and we can connect for a demo! Many thanks, Alex