Share your ideas and vote for future features

I'd like to request the ability to share a Dynamics CRM connection the way I can share a SQL connection.   The purpose is this: I have a service account that is a member of several Dynamics instances. I'd like to provide the Contacts in those instances visibility to their open Support Cases (read only) As well as allow them to Open a new Case and send messages to the the Case owner.   The Contacts are usually not CRM Users of these instances, so they do not have read/write capabilities. Thus the need for the service account to be shared (but not visible).   Of course, I can accomplish this with a web app with a custom swagger api, but this could be a useful scenario for a business/power user to create this without touching code. ... View more