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Helper I
Helper I

Change Password (Unified Interface)

Hi,

 

I'm trying to find out how I can change a portal password for a contact in the unified interface.

 

I seen an article online explaining that you need to enable a workflow named 'Change Password for Portal Contact' and then a 'Change password' option will appear when viewing the Contact record. I have had a look for this workflow and I cannot locate it at all.

 

What could be the reason for this? Could anyone help?

 

Thanks,

 

--

 

Image1: No workflow named: Change Password for Portal Contact

 

OneWorkflow.jpg

Image2: No ability to change password

ChangePasswordMissing.jpg

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Helper I
Helper I

Hi,

 

I have since discovered that a few of the portal solutions on my instance are behind including one called "MicrosoftIdentify" which includes the change password workflow I require. They are on on 8.4.0.2 They should be on 9.0.12.x.

 

MSVersion.jpg

 

I have been into the admin center to look for an upgrade option, however cannot locate this since the interface has changed to the power platform interface. If anyone could advise on how best I can upgrade my portal solutions to the latest version that would be much appreciated.

 

Thanks

 

PortalSolutions.jpg

 

 

 

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Highlighted

Hi @C2GUY ,

 

I think what you want to update is solution checker. May you review article https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/use-powerapps-checker and https://powerappschecker.com/ ?

 

Thanks

 

View solution in original post

4 REPLIES 4
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Microsoft
Microsoft

https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-contacts this link should help.

 

By default, only system administrator can change the password, and other security roles are not allowed.

Highlighted
Regular Visitor

Logged in as wrong account - removing this post and re-posting under correct account.

Highlighted
Helper I
Helper I

Hi,

 

I have since discovered that a few of the portal solutions on my instance are behind including one called "MicrosoftIdentify" which includes the change password workflow I require. They are on on 8.4.0.2 They should be on 9.0.12.x.

 

MSVersion.jpg

 

I have been into the admin center to look for an upgrade option, however cannot locate this since the interface has changed to the power platform interface. If anyone could advise on how best I can upgrade my portal solutions to the latest version that would be much appreciated.

 

Thanks

 

PortalSolutions.jpg

 

 

 

View solution in original post

Highlighted

Hi @C2GUY ,

 

I think what you want to update is solution checker. May you review article https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/use-powerapps-checker and https://powerappschecker.com/ ?

 

Thanks

 

View solution in original post

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