Connection between business central and customer Hub Dynamics 365

[Anonymous]

Hello Expert.,

Is there a way to create a connection between business central and customer Hub  Dynamics 365 and then map the different data ? 

Thank you !

[Satish-Reddy]

Do you mean the customer service hub (service module) of Dynamics 365?  Since Dynamics 365 service module is built on CDS, we can make use of the dataflow feature. 

There is a great article from Microsoft on this topic but they are loading to Azure data lake instead of CDS (which you can easily change).  The topic comes in 3 parts, we are more interested in 3rd one.

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/18/using-power-platform-dataflows-to-extract...

There is a video also :

https://cloudblogs.microsoft.com/dynamics365/it/2019/09/22/using-power-platform-dataflows-to-extract...

Please mark it as answer if my post helps 🙂

[Anonymous]

Exactly( customer service hub (service module) of Dynamics 365)