I have a portal where external users can create, view and edit their own records. Now I want a secundary view where the external users can view all of the records of the external users related to their organisation.
I added a field 'organisation' to combine the records at the 'contact'-level, but it doesn't seem to work. Should I add a field to my records-entity (that contains the organization) and fill it with a script, but than the script would have to know to which organisation a contact-user belongs. How can I best address this problem? Thank you.
Hi, is your "Organisation" represented by the Account table?
and if yes, are you using the OOB relationship "Parent Customer" to assign an Organisation to a Contact record?
if yes to all above, you can resolve this issue with Entity Permissions + Web Roles.
Create an additional Entity Permission and a new Web Role, set the entity permission scope to Account and point to your Organisation relationship. Assign the new permission to a new Web Role (a new Web Role might be required so it won't conflict to the existing one).. also you probably want only a certain group of users to have the "extra" access, so you might have to work a process/workflow to assign the Web Role to specific users
hope this makes sense
Thank you for answering @OliverRodrigues
My external users are by default saved as a contact in the Contact-table, the users that are connected to the records created by these external users is 'SYSTEM' by default for ALL external users. So the answer to your first question is unfortunately: No.
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