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Embed Chat widget for Omni Channel to Power Apps Portal

Hi Community, 

I would like to add Omni-Channel Chat Widget to my Power Apps Portal. Embed the Chat Widget from Omni-Channel to Chat Content Snippet as HTML. 

But, Don't know some how its does not appear to my Power Apps Portal, I am using Custom Portal. 

 

I followed below links to configure my Portal for Omni Channel chat. 

 

https://docs.microsoft.com/en-us/dynamics365/omnichannel/administrator/configure-live-chat

https://docs.microsoft.com/en-us/dynamics365/omnichannel/troubleshoot-omnichannel-customer-service

 

Let me know if you faced same kind of situation and how to get this resolved. 

 

Thanks

 

 

2 REPLIES 2

Hi @v-siky-msft,
The issue was, As my trail environment is based in Canada - CRM3. So due to the location I was unable to add Chat Widget to the portal. That weird.

When I tried the same steps to Trail in US - CRM, Its working fine.

Thanks

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