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Anonymous
Not applicable

Getting "We are sorry, but seems something went wrong." when switching the language on Sign-in Page

Hi, I enabled two language Spanish and Portuguese on the portal. Everything looks fine except the Sign-in and Redeem invitation Page throwing error when I switch the language from English to Portuguese. In Spanish its working fine, and Register page is also working fine in Portuguese, but Sign-in and Redeem invitation page throw an error below when I switch in Portuguese.

"We are sorry, but seems something went wrong. Please try again, and if this persists, contact the website administrator."

 

Anyone know how to troubleshoot this? the detail error says something wrong with the site map.

Also is there any way I can update the Redeem invitation page title in different language? at the moment it's doing translation on its own to another language but I like to update that title. I'm not able to find where the title of the page is.

 

Thanks,

-Sal

1 ACCEPTED SOLUTION

Accepted Solutions
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi Sal

yes, just create a content snippet with the name Account/SignIn/SignInLocalButtonText, set your language, and then set the value

 

can you send the URL via private message to me? 




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Power Pages Super User | MVP


Oliver Rodrigues


 

View solution in original post

10 REPLIES 10
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi, can you follow this video to disable the custom errors page: https://www.youtube.com/watch?v=F8QxoyOIzAc

this will give us the real exception behind it.. so we can see what's happening 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Anonymous
Not applicable

Hi, 

here is the error below, that looks like something related to SiteMap. 

System.Web
Object reference not set to an instance of an object.
System.NullReferenceException
at Adxstudio.Xrm.Web.ContentMapCrmSiteMapProvider.<>c__DisplayClass12_1.<GetRootNodeCore>b__3(WebPageNode x) in S:\Framework\Adxstudio.Xrm\Web\ContentMapCrmSiteMapProvider.cs:line 372
at System.Linq.Enumerable.WhereListIterator`1.MoveNext()
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
at Adxstudio.Xrm.Web.ContentMapCrmSiteMapProvider.<>c__DisplayClass12_0.<GetRootNodeCore>b__1(ContentMap map) in S:\Framework\Adxstudio.Xrm\Web\ContentMapCrmSiteMapProvider.cs:line 372
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi, have you simply enabled the multi language, or have you created the web pages? 

Web Pages are not automatically created when enabling multi language.. can you make sure the Home Web Page contains a localized Web Page for your 2nd language? 

 

Those things are easier to see in the model driven app / Portal Management App

 

let me know if you need assistance to get there




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Anonymous
Not applicable

Hi,

I do see each web page in the portal have the localized content in both languages that I enabled. One thing that I notice is when I'm on Sign-in Page and Switch the Language from English to Spanish it work fine, but when I change to Portuguese, it throw an error. But when I copy past the URL it work fine for Portuguese

https://----.powerappsportals.com/en-US/SignIn?returnUrl=%2Fen-US%2F

 

it's the same URL that display in the browser when I try to switch from English to Portuguese, and same URL work and display page when I copy past this URL in the browser.

 

Thanks,

-Sal

 

 

 

 

 

 

 

Thanks,

-Sal

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

the URL https://----.powerappsportals.com/en-US/SignIn?returnUrl=%2Fen-US%2F shouldn't bring you to the portuguese version

it should be pt-BR or pt-PT in the URL

 

can you check if you have multiple Web Link Sets as well? I believe you should have one for each language 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Anonymous
Not applicable

Hi,

Sorry I copied the wrong url, Yes it is pt-BR. Question is why it works when I just type this URL in and it doesn't work when click on the switch language. 

https://--------------.powerappsportals.com/pt-BR/SignIn?returnUrl=%2Fen-US%2F

 

All other pages are working fine so far that I checked, but only Sign-in and Redeem invitation page throw this error. By any chance do you know where are the Titles for Sign-in and Redeem invitation Pages? looks like these are hidden pages that I cannot see.

 

Thanks,

-Sal

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

there are a bunch of label settings that aren't created by default 

 

We have put together a few "hidden snippets" on this page: https://github.com/OOlashyn/PowerAppsPortalSiteSettingsAndSnippets

see if you find the ones you need there.. if there are still more that you can't find, please send a snapshot and we can try to find the name of the snippet 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Anonymous
Not applicable

Thank you, I can see the one I need to update in the list, So in order to change the text, Should I create these tags with the same name as defined here?

Account/SignIn/SignInLocalButtonText - text for Sign in button on the local sign in page (Default: "Sign In")
Account/Nav/Redeem - text for redeem invitation section of the sign in page (Default: "Redeem invitation")

 

also the language issue is still that I like to resolve, I really appreciate it if you have any idea on that why typing URL working and switching on the language getting 500 error.

 

Thanks,

-Sal

 

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi Sal

yes, just create a content snippet with the name Account/SignIn/SignInLocalButtonText, set your language, and then set the value

 

can you send the URL via private message to me? 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

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