Showing results for 
Search instead for 
Did you mean: 
Helper III
Helper III

Guidance on creating a simple case logging portal

Hi! I have no real Dynamics experience but I'm trying to set up the basic functionality for a simple case logging portal.
The official guidance at: ...provides some elements of this but does not provide a worked example with linked external users and associated records which the users can view and update themselves.

Please advise of any guidance and or examples. I have been unable to track down any such documentation, video resources or similar.


Community Support
Community Support

Hi @BillYoung-arm ,

Do you want to know how to configure for  external users of portal?

 In this case, account credentials and password management are handled by a third-party identity provider. Users sign up to the portal by selecting an external identity to register with the portal. After it is registered, an external identity has access to the same features as a local account.

This includes OpenID based providers such as Yahoo! and Google and OAuth 2.0 based providers such as Twitter, Facebook, and Microsoft. 

Here's a doc about Configuration of  Open ID:

Here's a doc about Configuration of  OAuth 2.0:

Except using existing third party account, you could also register new external account in the portal.

Users have the option to choose which type of account they want to register.



If you want user to  manage and display his account information in the portal, I'm afraid it's not supported in portal now.

I suggest you express your views about adding this function on PowerApps Ideas Forum. Your precious feedback will be very helpful for our work.



Best regards,


Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Phoebe

Thanks for the reply

I'm really trying to undertsand the basic plumbing of the site.

By adding a "Created By (Portal user)" to my custom entity, I've managed to get a record of who created theitem and subsequently created a page of that user's records, via a filtered Entity List

I could've done with some guidance on that and now I need to work out how to add the links to the Entity List records to view the details, edit the record and add new records

Dynamics Portals appear similar but there appears to be little explanation of these processes for the new Power Portals

Are there any such resources that you can point me to?



Hi @BillYoung-arm, I know it's an old thread, but in case you haven't resolved yet here is an idea to your issue


You can use pretty much the same documentation as D365 Portals in case you find that online, in fact Power Apps Portals is just a re-branded D365 Portals, with the exception of Events Portals, that is still exclusive to D365


check this link to add a web page with an entity list:


If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Apps Portals Super User

Oliver Rodrigues


Helpful resources

May UG Leader Call Carousel 768x460.png

June User Group Leader Call

Join us on June 28 for our monthly User Group leader call!

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Carousel News & Announcements 768460.png

What's New in the Community?

Check out the latest News & Events in the community!

MPP IDEAS updated 768x460.png


Discover ideas and concepts from users like you for how to use Power Pages and take your work to the next level.

Top Solution Authors
Users online (3,149)