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zbird94
Frequent Visitor

How to set up email notification after a user uploads a file from Power Portal to SharePoint?

Hi, 

 

Would really appreciate some advice on this one. Within our Portal, when a user logs a Case, then goes to view their Case, they can either A) Upload a Portal comment (text) or B) Upload a File directly to SharePoint with Files to assist with solving the Case. 

 

We have configured a PA flow that sends a notification to the Owner/User when a new Portal comment is added (solved). However, what we don't have, is a PA flow that notifies the Owner when a new File is added to SharePoint. (This is a different action to just adding a Portal comment). 

 

I wonder if anybody has any best practice/advice in creating the relevant notification to update the Owner of the Case, when a new file is added to SharePoint? 

 

Many thanks,
Zak 

 

 

 

 

SharePointUpload.PNG

1 REPLY 1
Manar
Super User
Super User

Hi @zbird94 , 

I am not 100% sure about SharePoint but i have same use case ( allowing customer to attach file to a record ) and i accomplished this using Notes which been working great for me.

 

The notes dynamically attach itself to current record (in the timeline) so i can create flow that if new note created then i can email customer 

Manar_0-1638206684021.png

 

 

Manar_1-1638206882852.png

 

Manar_2-1638207020296.png

 

 

 

 

 

Thank you,
Manar

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