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Increase MFA Code Timeout allowance to 10 minutes rather than 5 minutes.

MFA Code has a timeout allowance of 5 minutes. Sometimes due to server delays, the customer does not receive the email within the 5 minutes which can be frustrating for the customer.


Can we increase the timeout to 10 minutes.

Super User
Super User

Hi @PhaniMandapati ,

Are you talking about MFA code that is sent by the Azure AD or by the portal itself? In case of Azure AD there is nothing that you can do from Portal side - please reach out to your administrator to help with that. If you are talking about portal- right now there is only two factor option available for local login and it didn't have a timeout allowance.

If you find this post helpful consider marking it as a solution to help others find it.

Pretty sure we have done this for a client before, think it is this setting (but can't remember if any others were also needed or not):


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