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dyeung
New Member

Internal User Licensing Question - Not encountering error

 

Hello,

 

Currently setting up a Portal for internal use and they are being authorized via Azure Active Directory. 

The targeted user is an Active user under the tenant but does not have any licenses assigned to them, however, when they login, they do not encounter the below error message as seen in the FAQ. I was wondering if I'm not understanding something or if the license enforcement occurs some time later? I'd like to know ahead of time so we are not blind-sided with any licensing issues down the road. Need some help understanding it so any advice is appreciated. Thank you.

 

dyeung_0-1639165778549.png

https://docs.microsoft.com/en-us/powerapps/maker/portals/faq#i-m-getting-an-error-that-i-don-t-have-...

 

5 REPLIES 5
ragavanrajan
Super User
Super User

Hi @dyeung 

 

Possibly your tenant admin has turned on the "Per-app licenses" for your environment. The screenshot below for your reference. 

 

1. make.powerapps.com 

2. Choose the right environment 

3. Select Portal > three dots > Settings > you can view the below settings 

 

ragavanrajan_0-1639295104752.png

 

Alternatively, when the billing recharge occurs every year as per your enterprise agreement. Usually, there will be a final calculation sent to you for billing.  But the above option is the proper way. 

 

Hope it helps. 
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Hi @ragavanrajan , 

Thank you for the response. I took a look and our settings look like below in the attached image. It doesn't show much of anything from what you have provided. 

Upon further research, we are using Power Platform per user plan for Government. Would this make a difference? I don't think we have any per app licenses. Please advise. Thank you.

 

dyeung_0-1639694539690.png

 

Hi @dyeung 

 

just a quick thought. Could you please check the Environment type? I suspect it is sandbox or trial you are trying. 

 

You can check this in https://admin.powerplatform.microsoft.com/environments 

 

You can see a Type. If it is Developer, Sandbox or Trial. you can log in with your Azure AD. For production, once you have purchased your licenses you can see the app assignments or pay as you go option as per my screenshot.

 

 

Hope it helps. 
------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

Hi @ragavanrajan ,

Yes, correct. The environment is Sandbox and the Portal type is Production.

What's the difference between Sandbox and Production environment in regards to Portal?

In Sandbox, does that mean I will not encounter any licensing issues for internal users authenticated through Azure AD? But in Production, I will? 

 

dyeung_0-1639763286626.png

 

Thank you

Hi @dyeung 

 

The sandbox environment is non-production. It is the place to play with your logic, develop and test your application.  In your case, you have converted the portal to production from a sandbox environment. I don't expect an error. Because as mentioned Sandbox will not throw any error. 

 

For your production environment: Once you purchased your app passes or relevant licenses follow the relevant article to assign a license

 

https://docs.microsoft.com/en-us/power-platform/admin/signup-question-and-answer 

 

or you can go to Azure > Active Directory > Licenses ( Screenshot below) for reference  and assign a per-app license

 

 

ragavanrajan_0-1640029392975.png

 

 

 

The above is my understanding.  If you still need more clarity I think it is better to raise a ticket with Microsoft. 

 


Hope it gives you some clarity. 
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If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

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