cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
FlowHawk
Advocate II
Advocate II

Password Reset Redirects to "Sign In Failed" page

Hey all,

 

I've configured my Power Apps portal to use Azure B2C for external authentication. Everything works great except for this one piece. When a user resets their password they are redirected to .../Account/Login/ExternalAuthenticationFailed with this error:

 

FlowHawk_0-1620233281188.png

 

If they click "Sign in" and use their newly reset password, they authenticate correctly. What that means is that the password reset flow is resetting their password correctly, but just redirecting the user to an error page. How can I change this user experience?

 

Note: I set up the Azure AD B2C using the wizard at make.preview.powerapps.com so I haven't manually configured any settings.

1 ACCEPTED SOLUTION

Accepted Solutions
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Thanks for the snapshots.. try the follwoing changes:

 

App Registration > Authentication

  • add another Redirect URI, with just the Portal URL
  • enable ID Tokens for implicit grant

OliverRodrigues_0-1620760068856.png

SignUpSignIn > Properties

  • those look fine to me

SignUpSignIn > User Attributes / Application Claims

  • I normally also enable Surname/Given Name, but that's optional

Reset Password > Properties

  • Issuer claim doesn't seem right to me, can you select the other (non-TFP) option from the drop-down (but keep TFP selected in the toggles there):

OliverRodrigues_1-1620760518717.png

 

Reset Password > Application Claims

  • In my environment I only have selected Given Name/Surname, but I don't think this would make any difference

Portal Configuration > Valid Issuers

  • Here you need both Issuer URL for your Sign Up Sign In + Reset Pwd flows, the article above I shared explains how to retrieve those URLs

 

hope this helps




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

View solution in original post

16 REPLIES 16
chleverenz
Power Participant
Power Participant

Hi FlowHawk,

not sure, but could it be that changing the password does not delete the authentcationcookie for the B2C Site and an outdated token is used for logging in? I think, an id token is passed to the portal and if the portal checks that one for validity and it fails, because its old/invalid.

Have you tried to clear all cookies for the b2c provider after a password change? This would force the user to log in again, which makes a kind of sense to me.

If this works, may be AzureB2C password change flow is to be configured either to clear the session or to update all issued id tokes (what would mean that there is an error, if it doesn't 🙂 )

So, just ideas and no clear hint.

Hope it helps a little bit,

  Christian

Have fun,
Christian
----------------------
Please do not forget to leave feedback if this post helped you. Already giving kudos is a great way of feedback when the post was helpful.
Comments on how the answer could be improved are welcome, too.

That's an interesting thought. I appreciate the point. I'm just not savvy enough to know what to do with the information haha. I did go into the B2C settings and tinker with the tokens, claims, logout urls, etc... and no dice. But I suspect what is conceptually occurring is exactly as you have said.

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi, this is an old and a bit more manual article, but still super valid for you to understand the site settings involved: https://readyxrm.blog/2019/07/24/configure-azure-ad-b2c-for-powerapps-portals/

can you please take a look to see if your site settings are correct?

also, are you using custom policies on Azure AD B2C? or standard user flows?




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Thanks @OliverRodrigues. I reviewed the article and checked each property in the B2C user flows and in the portal -- they all matched. I couldn't see anything different. I'm curious, do this issue sound like a B2C problem? Or a portal problem?

I'm using standard user flows from Azure B2C. They were set up using the make.preview.powerapps.com B2C wizard.

For further information, I created a developer tenant, created a new azure subscription, created a new resource, created a new Power Apps portal, went to make.preview.powerapps.com, configured Azure B2C as an authentication provider (creating new signupsignin and password reset user flows during the wizard), set Azure B2C as the default identity provider, sync the changes, opened my portal and created an account, then signed out and attempted to reset my password. I was forwarded to the same error page.

At this point I'm not convinced that this works for anyone else out of the box. Can someone confirm?

FlowHawk_0-1620409478903.png

 

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Sorry about the delay, I performed the same task as you are doing a few months ago and worked fine.

Unless something has changed, this should work.

 

Can you share a few snapshots of your Azure user flow (properties / application claims)?




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Here are some screenshots. This is all in the developer tenant where I didn't make any customizations:

 

FlowHawk_0-1620755470512.pngFlowHawk_1-1620755480825.pngFlowHawk_2-1620755492414.png

FlowHawk_3-1620755510795.pngFlowHawk_4-1620755517422.pngFlowHawk_5-1620755526507.png

FlowHawk_6-1620755542450.png

FlowHawk_7-1620755552490.png

 

 

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Thanks for the snapshots.. try the follwoing changes:

 

App Registration > Authentication

  • add another Redirect URI, with just the Portal URL
  • enable ID Tokens for implicit grant

OliverRodrigues_0-1620760068856.png

SignUpSignIn > Properties

  • those look fine to me

SignUpSignIn > User Attributes / Application Claims

  • I normally also enable Surname/Given Name, but that's optional

Reset Password > Properties

  • Issuer claim doesn't seem right to me, can you select the other (non-TFP) option from the drop-down (but keep TFP selected in the toggles there):

OliverRodrigues_1-1620760518717.png

 

Reset Password > Application Claims

  • In my environment I only have selected Given Name/Surname, but I don't think this would make any difference

Portal Configuration > Valid Issuers

  • Here you need both Issuer URL for your Sign Up Sign In + Reset Pwd flows, the article above I shared explains how to retrieve those URLs

 

hope this helps




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Thank you Oliver!! I applied all the changes except the claims ones and it worked!!

I don't know if anyone from the product team is here in the forum, but it would be helpful feedback I think that the wizard in the make.preview.powerapps.com sets up the issuer incorrectly for password reset flows.

 

Thanks again Oliver, you rock!

Helpful resources

Announcements

Take a short Community User Survey | Help us make your experience better!

To ensure that we are providing the best possible experience for Community members, we want to hear from you!    We value your feedback! As part of our commitment to enhancing your experience, we invite you to participate in a brief 15-question survey. Your insights will help us improve our services and better serve the community.   👉 Community User Survey    Thank you for being an essential part of our community!    Power Platform Engagement Team  

Tuesday Tip | How to Get Community Support

It's time for another Tuesday Tip, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.       This Week: All About Community Support Whether you're a seasoned community veteran or just getting started, you may need a bit of help from time to time! If you need to share feedback with the Community Engagement team about the community or are looking for ways we can assist you with user groups, events, or something else, Community Support is the place to start.   Community Support is part of every one of our communities, accessible to all our community members.   Within each community's Community Support page, you'll find three distinct areas, each with a different focus to help you when you need support from us most. Power Apps: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pa_community_support Power Automate: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpa_community_support Power Pages: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpp_community_support Copilot Studio: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pva_community-support   Community Support Form If you need more assistance, you can reach out to the Community Team via the Community support form. Choose the type of support you require and fill in the form accordingly. We will respond to you promptly.    Thank you for being an active part of our community. Your contributions make a difference!   Best Regards, The Community Management Team

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!  

Calling all User Group Leaders and Super Users! Mark Your Calendars for the next Community Ambassador Call on May 9th!

This month's Community Ambassador call is on May 9th at 9a & 3p PDT. Please keep an eye out in your private messages and Teams channels for your invitation. There are lots of exciting updates coming to the Community, and we have some exclusive opportunities to share with you! As always, we'll also review regular updates for User Groups, Super Users, and share general information about what's going on in the Community.     Be sure to register & we hope to see all of you there!

April 2024 Community Newsletter

We're pleased to share the April Community Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members.   If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across Microsoft Power Platform and beyond.    COMMUNITY HIGHLIGHTS   Check out the most active community members of the last month! These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, follow these awesome community members to see what they do!   Power AppsPower AutomateCopilot StudioPower PagesWarrenBelzDeenujialexander2523ragavanrajanLaurensMManishSolankiMattJimisonLucas001AmikcapuanodanilostephenrobertOliverRodriguestimlAndrewJManikandanSFubarmmbr1606VishnuReddy1997theMacResolutionsVishalJhaveriVictorIvanidzejsrandhawahagrua33ikExpiscornovusFGuerrero1PowerAddictgulshankhuranaANBExpiscornovusprathyooSpongYeNived_Nambiardeeksha15795apangelesGochixgrantjenkinsvasu24Mfon   LATEST NEWS   Business Applications Launch Event - On Demand In case you missed the Business Applications Launch Event, you can now catch up on all the announcements and watch the entire event on-demand inside Charles Lamanna's latest cloud blog.   This is your one stop shop for all the latest Copilot features across Power Platform and #Dynamics365, including first-hand looks at how companies such as Lenovo, Sonepar, Ford Motor Company, Omnicom and more are using these new capabilities in transformative ways. Click the image below to watch today!     Power Platform Community Conference 2024 is here! It's time to look forward to the next installment of the Power Platform Community Conference, which takes place this year on 18-20th September 2024 at the MGM Grand in Las Vegas!   Come and be inspired by Microsoft senior thought leaders and the engineers behind the #PowerPlatform, with Charles Lamanna, Sangya Singh, Ryan Cunningham, Kim Manis, Nirav Shah, Omar Aftab and Leon Welicki already confirmed to speak. You'll also be able to learn from industry experts and Microsoft MVPs who are dedicated to bridging the gap between humanity and technology. These include the likes of Lisa Crosbie, Victor Dantas, Kristine Kolodziejski, David Yack, Daniel Christian, Miguel Félix, and Mats Necker, with many more to be announced over the coming weeks.   Click here to watch our brand-new sizzle reel for #PPCC24 or click the image below to find out more about registration. See you in Vegas!     Power Up Program Announces New Video-Based Learning Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram. These include a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the image below to find out more!     UPCOMING EVENTS Microsoft Build - Seattle and Online - 21-23rd May 2024 Taking place on 21-23rd May 2024 both online and in Seattle, this is the perfect event to learn more about low code development, creating copilots, cloud platforms, and so much more to help you unleash the power of AI.   There's a serious wealth of talent speaking across the three days, including the likes of Satya Nadella, Amanda K. Silver, Scott Guthrie, Sarah Bird, Charles Lamanna, Miti J., Kevin Scott, Asha Sharma, Rajesh Jha, Arun Ulag, Clay Wesener, and many more.   And don't worry if you can't make it to Seattle, the event will be online and totally free to join. Click the image below to register for #MSBuild today!     European Collab Summit - Germany - 14-16th May 2024 The clock is counting down to the amazing European Collaboration Summit, which takes place in Germany May 14-16, 2024. #CollabSummit2024 is designed to provide cutting-edge insights and best practices into Power Platform, Microsoft 365, Teams, Viva, and so much more. There's a whole host of experts speakers across the three-day event, including the likes of Vesa Juvonen, Laurie Pottmeyer, Dan Holme, Mark Kashman, Dona Sarkar, Gavin Barron, Emily Mancini, Martina Grom, Ahmad Najjar, Liz Sundet, Nikki Chapple, Sara Fennah, Seb Matthews, Tobias Martin, Zoe Wilson, Fabian Williams, and many more.   Click the image below to find out more about #ECS2024 and register today!     Microsoft 365 & Power Platform Conference - Seattle - 3-7th June If you're looking to turbo boost your Power Platform skills this year, why not take a look at everything TechCon365 has to offer at the Seattle Convention Center on June 3-7, 2024.   This amazing 3-day conference (with 2 optional days of workshops) offers over 130 sessions across multiple tracks, alongside 25 workshops presented by Power Platform, Microsoft 365, Microsoft Teams, Viva, Azure, Copilot and AI experts. There's a great array of speakers, including the likes of Nirav Shah, Naomi Moneypenny, Jason Himmelstein, Heather Cook, Karuana Gatimu, Mark Kashman, Michelle Gilbert, Taiki Y., Kristi K., Nate Chamberlain, Julie Koesmarno, Daniel Glenn, Sarah Haase, Marc Windle, Amit Vasu, Joanne C Klein, Agnes Molnar, and many more.   Click the image below for more #Techcon365 intel and register today!     For more events, click the image below to visit the Microsoft Community Days website.      

Tuesday Tip | Update Your Community Profile Today!

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   We're excited to announce that updating your community profile has never been easier! Keeping your profile up to date is essential for staying connected and engaged with the community.   Check out the following Support Articles with these topics: Accessing Your Community ProfileRetrieving Your Profile URLUpdating Your Community Profile Time ZoneChanging Your Community Profile Picture (Avatar)Setting Your Date Display Preferences Click on your community link for more information: Power Apps, Power Automate, Power Pages, Copilot Studio   Thank you for being an active part of our community. Your contributions make a difference! Best Regards, The Community Management Team

Users online (3,654)