cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
FlowHawk
Advocate II
Advocate II

Password Reset Redirects to "Sign In Failed" page

Hey all,

 

I've configured my Power Apps portal to use Azure B2C for external authentication. Everything works great except for this one piece. When a user resets their password they are redirected to .../Account/Login/ExternalAuthenticationFailed with this error:

 

FlowHawk_0-1620233281188.png

 

If they click "Sign in" and use their newly reset password, they authenticate correctly. What that means is that the password reset flow is resetting their password correctly, but just redirecting the user to an error page. How can I change this user experience?

 

Note: I set up the Azure AD B2C using the wizard at make.preview.powerapps.com so I haven't manually configured any settings.

1 ACCEPTED SOLUTION

Accepted Solutions
OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Thanks for the snapshots.. try the follwoing changes:

 

App Registration > Authentication

  • add another Redirect URI, with just the Portal URL
  • enable ID Tokens for implicit grant

OliverRodrigues_0-1620760068856.png

SignUpSignIn > Properties

  • those look fine to me

SignUpSignIn > User Attributes / Application Claims

  • I normally also enable Surname/Given Name, but that's optional

Reset Password > Properties

  • Issuer claim doesn't seem right to me, can you select the other (non-TFP) option from the drop-down (but keep TFP selected in the toggles there):

OliverRodrigues_1-1620760518717.png

 

Reset Password > Application Claims

  • In my environment I only have selected Given Name/Surname, but I don't think this would make any difference

Portal Configuration > Valid Issuers

  • Here you need both Issuer URL for your Sign Up Sign In + Reset Pwd flows, the article above I shared explains how to retrieve those URLs

 

hope this helps




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

View solution in original post

16 REPLIES 16
chleverenz
Power Participant
Power Participant

Hi FlowHawk,

not sure, but could it be that changing the password does not delete the authentcationcookie for the B2C Site and an outdated token is used for logging in? I think, an id token is passed to the portal and if the portal checks that one for validity and it fails, because its old/invalid.

Have you tried to clear all cookies for the b2c provider after a password change? This would force the user to log in again, which makes a kind of sense to me.

If this works, may be AzureB2C password change flow is to be configured either to clear the session or to update all issued id tokes (what would mean that there is an error, if it doesn't 🙂 )

So, just ideas and no clear hint.

Hope it helps a little bit,

  Christian

Have fun,
Christian
----------------------
Please do not forget to leave feedback if this post helped you. Already giving kudos is a great way of feedback when the post was helpful.
Comments on how the answer could be improved are welcome, too.

That's an interesting thought. I appreciate the point. I'm just not savvy enough to know what to do with the information haha. I did go into the B2C settings and tinker with the tokens, claims, logout urls, etc... and no dice. But I suspect what is conceptually occurring is exactly as you have said.

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Hi, this is an old and a bit more manual article, but still super valid for you to understand the site settings involved: https://readyxrm.blog/2019/07/24/configure-azure-ad-b2c-for-powerapps-portals/

can you please take a look to see if your site settings are correct?

also, are you using custom policies on Azure AD B2C? or standard user flows?




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Thanks @OliverRodrigues. I reviewed the article and checked each property in the B2C user flows and in the portal -- they all matched. I couldn't see anything different. I'm curious, do this issue sound like a B2C problem? Or a portal problem?

I'm using standard user flows from Azure B2C. They were set up using the make.preview.powerapps.com B2C wizard.

For further information, I created a developer tenant, created a new azure subscription, created a new resource, created a new Power Apps portal, went to make.preview.powerapps.com, configured Azure B2C as an authentication provider (creating new signupsignin and password reset user flows during the wizard), set Azure B2C as the default identity provider, sync the changes, opened my portal and created an account, then signed out and attempted to reset my password. I was forwarded to the same error page.

At this point I'm not convinced that this works for anyone else out of the box. Can someone confirm?

FlowHawk_0-1620409478903.png

 

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Sorry about the delay, I performed the same task as you are doing a few months ago and worked fine.

Unless something has changed, this should work.

 

Can you share a few snapshots of your Azure user flow (properties / application claims)?




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Here are some screenshots. This is all in the developer tenant where I didn't make any customizations:

 

FlowHawk_0-1620755470512.pngFlowHawk_1-1620755480825.pngFlowHawk_2-1620755492414.png

FlowHawk_3-1620755510795.pngFlowHawk_4-1620755517422.pngFlowHawk_5-1620755526507.png

FlowHawk_6-1620755542450.png

FlowHawk_7-1620755552490.png

 

 

OliverRodrigues
Most Valuable Professional
Most Valuable Professional

Thanks for the snapshots.. try the follwoing changes:

 

App Registration > Authentication

  • add another Redirect URI, with just the Portal URL
  • enable ID Tokens for implicit grant

OliverRodrigues_0-1620760068856.png

SignUpSignIn > Properties

  • those look fine to me

SignUpSignIn > User Attributes / Application Claims

  • I normally also enable Surname/Given Name, but that's optional

Reset Password > Properties

  • Issuer claim doesn't seem right to me, can you select the other (non-TFP) option from the drop-down (but keep TFP selected in the toggles there):

OliverRodrigues_1-1620760518717.png

 

Reset Password > Application Claims

  • In my environment I only have selected Given Name/Surname, but I don't think this would make any difference

Portal Configuration > Valid Issuers

  • Here you need both Issuer URL for your Sign Up Sign In + Reset Pwd flows, the article above I shared explains how to retrieve those URLs

 

hope this helps




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

Thank you Oliver!! I applied all the changes except the claims ones and it worked!!

I don't know if anyone from the product team is here in the forum, but it would be helpful feedback I think that the wizard in the make.preview.powerapps.com sets up the issuer incorrectly for password reset flows.

 

Thanks again Oliver, you rock!

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results |Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 1: Community MembersSolutionsSuper UsersSolutionsPower Pages @Inogic  1   @ragavanrajan  2 @aofosu  1 @Jcook  1Open  @OliverRodrigues  1Open  @Lucas001  1Open Open    Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Week 2: Community MembersSolutionsSuper UsersSolutionsPower Pages @taraubianca25  2 @EmadBeshai  2 @ALP2  2@Fubar 2 @ekluth1  2@ragavanrajan 1 @mandela  1@OliverRodrigues 1 @Ajlan  1Open   @elishafxx  1    @TA_Jeremy  1    @helio1981  1       Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower PagesInogic2@EmadBeshai 6Ajlan1@ragavanrajan 4CraigWarnholtz1@Fubar 4  @Jcook 3  @OliverRodrigues2   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Week 4:Community MembersSolutionsSuper UsersSolutionsPower PagesHenryed071Fubar3Inogic1OliverRodrigues2JacoMathew1EmadBeshai2faruk11  TA_Jeremy1   shubhambhangale1   doug-ppc1   hubjes1  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

  On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Top Kudoed Authors
Users online (1,941)