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davidyc
Helper I
Helper I

Portal Email Configuration

I am looking to set up a mailbox which can act as a 'system' email for a Power Apps Portal. For example, I would like to use this email with the reset password process and new portal account registration confirmation email. 

 

I have looked at the advanced settings at the environment level for email configuration and mailbox settings. However my question is this, does an email account like this need to have a user license associated with it? If so, can it be a an existing user (such as mine as the system admin)? Or does there have to be a fully licenses power apps user set up for send email?

 

Help and guidance much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
ManirajKV
Advocate I
Advocate I

@davidyc if you create a shared mailbox and set up with Queue, this will not require a licence. You can use any email id to send the password reset/confirmation emails. For that need to update the related process to use the Queue or User who can send emails. 

Ex. 

ManirajKV_0-1610981368216.png

ManirajKV_2-1610981466396.png

 

Hope this post helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. It will help others to find the answers quickly.

Many Thanks!

 

View solution in original post

2 REPLIES 2
ManirajKV
Advocate I
Advocate I

@davidyc if you create a shared mailbox and set up with Queue, this will not require a licence. You can use any email id to send the password reset/confirmation emails. For that need to update the related process to use the Queue or User who can send emails. 

Ex. 

ManirajKV_0-1610981368216.png

ManirajKV_2-1610981466396.png

 

Hope this post helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. It will help others to find the answers quickly.

Many Thanks!

 

Fubar
Solution Sage
Solution Sage

I would (and do) use a Queue for these types of emails etc, just note, that whilst it does not require a Dynamics licence, you may still need a licence for the mailbox that it uses on Exchange (still a lot cheaper than Dynamics).

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