cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Gatwick
Resolver I
Resolver I

Portal contact dates captured without consistent format applied

Dates are getting written to CDS differently but they are entered on the same Contact form with the same format applied. 

The bad dates get rejected on import. The attached shows an example in entry sequence, as show in Excel date formatted column.

10/25/2020 12:00:00 AM           - Rejected

               05/08/1985 00:00        -  Accepted

8/27/1979 12:00:00AM              - Rejected

I have another issue with UK dd/mm/yyyy versus US mm/dd/yyyy formatting as the Environment is configured UK but I can look into that next!.

Also. If a date is keyed in without using the dropdown then everything resolves to 12/31/2019 e.g 2/3/2020, 15/12/2020.

Any hints on where to start to look please? Cheers Richard

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

There are three issues here.

Issues 1 & 2 relate to the overall environment setting and the user personalization setting which can override.

 

The 3rd issue is how the problem initially revealed itself. Dataflows from one environment to another failed on valid dd/mm/yyyy formatted dates.

The reason is that DataFlows will only recognise US mm/dd/yyyy formatted dates by design.

 

Microsoft have put it on their road map to fix but no ETA yet!

Cheers, Richard

   

View solution in original post

16 REPLIES 16
v-xida-msft
Community Support
Community Support

HI @Gatwick ,

Could you please share a bit more about your issue?

Do you mean that the date value stored as different format in your Contacts Entity?

Further, do you create a Date time type field or Date only field in your Contact Entity?

 

Regarding the issue that you mentioned, I think this issue may be related to time zone. I have made a test on my side, and don't have the issue that you mentioned.

 

Actually, all date/time data is stored in the Common Data Service as a UTC value. The way the data is displayed determines if just the UTC value is used or if the value gets translated to the user’s local time.

 

If you created a Date only field in your Contacts Entity, but you set it to ‘Time Zone Independent’ or ‘User local’ rather than "Date Only" in your Entity, when storing date value into this Date only field, it would include timestamp will cause the date to appear differently for different users.

 

Please check and see if the following blog would help in your scenario:

https://powerapps.microsoft.com/en-us/blog/working-with-time-zones-in-the-common-data-service/

 

So if you created a Date Only field for your Contacts Entity, please make sure you changed the "Behavior" option to "Date only" for the Date only field in your Contacts Entity:

2.JPG

 

Regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Kris,

 

Thanks for the suggestions. 

 

The 'date only' Contact Birthdate is standard default. Looking again at the Excel export it reveals the field is populated in both date and text format. There is only one form revealed to users for input so I'm puzzled as to how this has happened.

 

Can you shed some light as to how I could check further please? (Next post has Excel picture)

 

Cheers, Richard

This shows the Birthdate field as revealed in Contacts export with column formatting to text. 

Correction. The Birthdate is set as date and time, not just date,  and the picker does not reveal the time.

 

Looking at the contents in both the Date and Text formatted field the time is shown as either 12:00:00 AM or 00:00. No problem.

 

From the documentation I'd checked the individual contacts, both are blank for personal Time Zone settings. 

 

Still puzzled why text and date contents?  

Hi Kris, 

 

I filtered a dataflow for paulmus(text date) and Dan.Gichev(data date) and the text date is rejected, even though it looks fine on the first panel. 

 

I wonder if I can use a function to reformat.

 

Cheers, R

Hi Kris, 

 

It seems that text dates in the field are acceptable on import.

The problem is the DD/MM/YYYY - MM/DD/YYYY formatting.

I missed this originally as all No.119 contact records with text dates were rejected.

They couldn't be converted as all No.119 user entered birthdates were greater than 12 for the DD, when seen as MM = invalid!

So I need to get to the bottom of US UK dates.

 

This Portal site setting is in place but is it correct?

Hi @Gatwick ,

Based on the Date time format site setting you set in your Portal, I think there is something wrong with it. On your side, you should configure a "DateTime/DateTimeFormat" Site Setting in your Portal as below:

1.JPG

The Value field set to following formula:

MM/dd/yyyy HH:mm

 

More details about accepted date/time format in your PowerApps Portal, please check the following article:

https://docs.microsoft.com/en-us/dotnet/standard/base-types/custom-date-and-time-format-strings#mmSp...

 

Date time Site Settings in PowerApps Portal as below:

https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/behavior-format-date-time-field

 

Regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Kris,

 

Many thanks for the screen shot, now in place but dropdown still reveals MM/DD/yyyy and not DD/MM/yyyy.

 

I'll reset another tenant portal and try again.

 

Any ideas on the mixed field formatting, sometimes date number, sometimes text?

 

Cheers, richard

 

Helpful resources

Announcements

Back to Basics: Tuesday Tip #2: All About Community Ranks

This weekly series is our way of helping the amazing members of our community--both new members and seasoned veterans--learn and grow in how to best engage in the community! Each Tuesday, we will feature new areas of content that will help you best understand the community--from ranking and badges to profile avatars, from Super Users to blogging in the community. Our hope is that this information will help each of our community members grow in their experience with Power Platform, with the community, and with each other!   Have you ever wondered how your fellow community members earn the different ranks available? What is the difference between an Advocate and a Helper, a Solution Sage and a Community Champion? In today's #TuesdayTip, we share the secrets and tips to help YOU keep your ranking growing--and why it's so important to our communities. What are community ranks? - Power Platform Community (microsoft.com)   Get the details in this Knowledge Base article that shows you what ranks are, how they are achieved, and what they mean to you as you engage with other community members on a regular basis. Once you start your journey in the community, ranking up, you'll find the benefits. So get busy with those kudos, solutions, and more! We can't wait to see how you rank!That's it for this week. Tune in for more Tuesday Tips next Tuesday and join the community as we continue to get "Back to Basics."

It's #MPPC23 Week! Check Out the Community Sessions and Events Happening in Vegas

After all the planning and preparing, the annual Microsoft Power Platform Conference is finally here! We are excited to see so many of our community in Las Vegas this week. To help make sure you don't miss any of the workshops, sessions, and events we have planned, make sure to check out this handy Community One-Sheet, and download the pdf today! Make sure to stop by the Community Lounge to meet @hugobernier, @EricArcher, @heaher_italent, and @AshleyFelts from our team!    

Join Us for the First-Ever Biz Apps Community User Group Meeting: Live from MPPC23

      Join us for the first-ever the Biz Apps Community User Group meeting live from the Power Platform Conference! This one hour user group meeting is all about discovering the value and benefits of User Groups! Discover how you can find a group in your local area or about specific topics where you can learn new skills and meet like-minded people as a user group member.   Hear from User Group leaders about why they do what they do and what resources they receive to help them succeed as community ambassadors. If you have never attended a User Group meeting before, this will be a great introduction! We hope you are inspired to find a group that meets your unique interests!   October 5th at 2:15 pm Pacific time   If you're attending #MPPC23 in Las Vegas, join us in person! Find out more here: https://powerplatformconf.com/#!/session/Biz%20Apps%20Community%20User%20Group%20Meeting%20-%20Live%20from%20MPPC/6172   Not at MPPC23? Attend vvirtually by registering here: https://aka.ms/MPPCusergroupmeeting2023    If you can't attend this meeting live, don't worry! We will record this meeting and share it with the Community at powerusers.microsoft.com 

Back to Basics: Tuesday Tip #1: All About YOUR Community Account

We are excited to kick off our new #TuesdayTIps series, "Back to Basics." This weekly series is our way of helping the amazing members of our community--both new members and seasoned veterans--learn and grow in how to best engage in the community! Each Tuesday, we will feature new areas of content that will help you best understand the community--from ranking and badges to profile avatars, from Super Users to blogging in the community. Our hope is that this information will help each of our community members grow in their experience with Power Platform, with the community, and with each other!     This Week's Tips: Account Support: Changing Passwords, Changing Email Addresses or Usernames, "Need Admin Approval," Etc.Wondering how to get support for your community account? Check out the details on these common questions and more. Just follow the link below for articles that explain it all.Community Account Support - Power Platform Community (microsoft.com)   All About GDPR: How It Affects Closing Your Community Account (And Why You Should Think Twice Before You Do)GDPR, the General Data Protection Regulation (GDPR), took effect May 25th 2018. A European privacy law, GDPR imposes new rules on companies and other organizations offering goods and services to people in the European Union (EU), or that collect and analyze data tied to EU residents. GDPR applies no matter where you are located, and it affects what happens when you decide to close your account. Read the details here:All About GDPR - Power Platform Community (microsoft.com)   Getting to Know You: Setting Up Your Community Profile, Customizing Your Profile, and More.Your community profile helps other members of the community get to know you as you begin to engage and interact. Your profile is a mirror of your activity in the community. Find out how to set it up, change your avatar, adjust your time zone, and more. Click on the link below to find out how:Community Profile, Time Zone, Picture (Avatar) & D... - Power Platform Community (microsoft.com)   That's it for this week. Tune in for more Tuesday Tips next Tuesday and join the community as we get "Back to Basics."

Announcing the MPPC's Got Power Talent Show at #MPPC23

Are you attending the Microsoft Power Platform Conference 2023 in Las Vegas? If so, we invite you to join us for the MPPC's Got Power Talent Show!      Our talent show is more than a show—it's a grand celebration of connection, inspiration, and shared journeys. Through stories, skills, and collective experiences, we come together to uplift, inspire, and revel in the magic of our community's diverse talents. This year, our talent event promises to be an unforgettable experience, echoing louder and brighter than anything you've seen before.    We're casting a wider net with three captivating categories:  Demo Technical Solutions: Show us your Power Platform innovations, be it apps, flows, chatbots, websites or dashboards... Storytelling: Share tales of your journey with Power Platform. Hidden Talents: Unveil your creative side—be it dancing, singing, rapping, poetry, or comedy. Let your talent shine!    Got That Special Spark? A Story That Demands to Be Heard? Your moment is now!  Sign up to Showcase Your Brilliance: https://aka.ms/MPPCGotPowerSignUp  Deadline for submissions: Thursday, Sept 28th    How It Works:  Submit this form to sign up: https://aka.ms/MPPCGotPowerSignUp  We'll contact you if you're selected. Get ready to be onstage!  The Spotlight is Yours: Each participant has 3-5 minutes to shine, with insightful commentary from our panel of judges. We’re not just giving you a stage; we’re handing you the platform to make your mark.     Be the Story We Tell: Your talents and narratives will not just entertain but inspire, serving as the bedrock for our community’s future stories and successes.    Celebration, Surprises, and Connections: As the curtain falls, the excitement continues! Await surprise awards and seize the chance to mingle with industry experts, Microsoft Power Platform leaders, and community luminaries. It's not just a show; it's an opportunity to forge connections and celebrate shared successes.    Event Details:  Date and Time: Wed Oct 4th, 6:30-9:00PM   Location: MPPC23 at the MGM Grand, Las Vegas, NV, USA  

September User Group Success Story: Reading Dynamics 365 & Power Platform User Group

The Reading Dynamics 365 and Power Platform User Group is a community-driven initiative that started in September 2022. It has quickly earned recognition for its enthusiastic leadership and resilience in the face of challenges. With a focus on promoting learning and networking among professionals in the Dynamics 365 and Power Platform ecosystem, the group has grown steadily and gained a reputation for its commitment to its members!   The group, which had its inaugural event in January 2023 at the Microsoft UK Headquarters in Reading, has since organized three successful gatherings, including a recent social lunch. They maintain a regular schedule of four events per year, each attended by an average of 20-25 enthusiastic participants who enjoy engaging talks and, of course, pizza.     The Reading User Group's presence is primarily spread through LinkedIn and Meetup, with the support of the wider community. This thriving community is managed by a dedicated team consisting of Fraser Dear, Tim Leung, and Andrew Bibby, who serves as the main point of contact for the UK Dynamics 365 and Power Platform User Groups.   Andrew Bibby, an active figure in the Dynamics 365 and Power Platform community, nominated this group due to his admiration for the Reading UK User Group's efforts. He emphasized their remarkable enthusiasm and success in running the group, noting that they navigated challenges such as finding venues with resilience and smiles on their faces. Despite being a relatively new group with 20-30 members, they have managed to achieve high attendance at their meetings.   The group's journey began when Fraser Dear moved to the Reading area and realized the absence of a user group catering to professionals in the Dynamics 365 and Power Platform space. He reached out to Andrew, who provided valuable guidance and support, allowing the Reading User Group to officially join the UK Dynamics 365 and Power Platform User Groups community.   One of the group's notable achievements was overcoming the challenge of finding a suitable venue. Initially, their "home" was the Microsoft UK HQ in Reading. However, due to office closures, they had to seek a new location with limited time. Fortunately, a connection with Stephanie Stacey from Microsoft led them to Reading College and its Institute of Technology. The college generously offered them event space and support, forging a mutually beneficial partnership where the group promotes the Institute and encourages its members to support the next generation of IT professionals.   With the dedication of its leadership team, the Reading Dynamics 365 and Power Platform User Group is poised to continue growing and thriving! Their story exemplifies the power of community-driven initiatives and the positive impact they can have on professional development and networking in the tech industry. As they move forward with their upcoming events and collaborations with Reading College, the group is likely to remain a valuable resource for professionals in the Reading area and beyond.

Users online (3,829)