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matthu
Helper IV
Helper IV

Portal conversion from trial to production unable to assign licence

Hi,

 

I have a trial portal in a production environment and (finally) I am ready to convert it to production.

 

I am the global admin and I have purchased the "power apps portals login capacity add-on" license

But as you can see from the picture I cannot assign the licence. The "assign licence" is greyed out and it does not appear in the list when I go to my user in the m365 admin centre.

 

When I hit the convert button it says that I do not have the appropriate licence to upgrade to production. 

 

Can anyone help?

 

Thank you

 

Matthu

1 ACCEPTED SOLUTION

Accepted Solutions
ragavanrajan
Super User
Super User

Hi @matthu 

 

Have a look at the below thread where I mentioned using Azure how you can assign the license. 

 

https://powerusers.microsoft.com/t5/Power-Apps-Portals/Internal-User-Licensing-Question-Not-encounte... 

In addition, you can go to the power platform admin centre and under capacity, you can assign license or app passes for your environment. 

 

Hope it helps.

------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

 

View solution in original post

2 REPLIES 2
ragavanrajan
Super User
Super User

Hi @matthu 

 

Have a look at the below thread where I mentioned using Azure how you can assign the license. 

 

https://powerusers.microsoft.com/t5/Power-Apps-Portals/Internal-User-Licensing-Question-Not-encounte... 

In addition, you can go to the power platform admin centre and under capacity, you can assign license or app passes for your environment. 

 

Hope it helps.

------------

If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

 

Thanks @ragavanrajan I will look at that now!

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