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bfausti
Advocate II
Advocate II

Portal disappears after environment copy

I made a copy of our development environment to a new sandbox environment using PowerApps admin center.

Then I used the XrmToolbox to copy the portal components. However, when I look under Apps in the sandbox there is no type "Portal". What am I missing or is there further configuration required to get the portal to come across?

1 ACCEPTED SOLUTION

Accepted Solutions
ragavanrajan
Super User
Super User

Hi @bfausti , 

 

  The suggested method by Microsoft is to use the "Configuration Migration Tool" Link for your reference: 

 

https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/migrate-portal-configuration 

 

But using the XRM toolbox is also a good practice. I am not sure what happened please raise a ticket with Microsoft for this and try using the configuration migration tool. 

Hope it helps. 

------------

If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

 

View solution in original post

2 REPLIES 2
ragavanrajan
Super User
Super User

Hi @bfausti , 

 

  The suggested method by Microsoft is to use the "Configuration Migration Tool" Link for your reference: 

 

https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/migrate-portal-configuration 

 

But using the XRM toolbox is also a good practice. I am not sure what happened please raise a ticket with Microsoft for this and try using the configuration migration tool. 

Hope it helps. 

------------

If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

 

Yes, I have followed this process in the past with success with other environments but not working for the sandbox. Will open a support tix with Microsoft.

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