Portal pages are failed to load due to datetime fields used in the entity form

[Dharani1981]

Hi All,

We are using employee service portal for out website devlopement.

I would like to add two web pages in our portal which has got name, email, date of birth fields.

I just created a blank web page with full page template and added form from the components and loaded our enity form.

The page is loading successfully if my form does not have any date of birth fields. If I add a date or birth field, it is keepin on trying to load but the page is loading at all in the end.

The form I use for this web page is very simple and it does not have any other customizations at all other than fields to get the input.

I have not implemented any field level validations as well.  Very simple form with text, date time and two options set fields. 

Please help me to resolve this.

Thanks,

Dharani

[OliverRodrigues]

hi

are you using any PCF or custom control to render your date field? if yes try using the OOB control, that could be the issue

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[Dharani1981]

Hi Oliver,

Thanks for your reply.

I have not used any PCF or custom control to render the data fields.

The entity form used in our page got only data fields such as name, email, phone number , date of birth etc.,.

The web page is not loading whenever the entity form has got datetime fields. Otherwsie it is working fine.

Please help me.

Thanks,

Dharani

[OliverRodrigues]

Can you please follow this video and try to disable custom error page:

https://www.youtube.com/watch?v=F8QxoyOIzAc&t=3s

we might get the real exception behind the issue

[Dharani1981]

Still the same. Not getting any errors instead it keeps on loading.

Please advise.

Thanks.

[OliverRodrigues]

did you add any custom JS? 

have you checked browser's console for errors?

[Dharani1981]

No custom JS.

Because the issue with the page loading not able to check in browser consoles.

Thanks.