In one of my environments there has been a recent change so that when trying to assign an account to a contact, only the Contact records are shown. There has been no customization to this form, and if I preview it in classic mode, it searches both Contacts and Accounts properly. But in the Model Driven Portal Management app or when viewed from Dataverse, the lookup field is only showing Contacts as an associated record type. Any ideas what could cause this?
Here it is only showing contact records in the recent view:
I click "All" and it only shows results from 1 type of record:
I click "1 type of record" and it just shows Contacts:
Where has Accounts gone to?
I can still associate contacts from the Account record, but not from Contacts. The relationship is still defined correctly to Company Name. And if I come back to the contact record, the account is shown in this field, but I can't click it to view the account. It is very strange.