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Helper IV
Helper IV

PowerApps Portal: Custom Portal deleted?

Hello Community,


I recently created a custom portal, and I have subsequently deleted the entire web site record related to this custom portal from within Portal Management. After I did that, it appears it's not allowing me to create another new custom portal anymore. For example, I was able to "create" a new custom portal, gave it a new name, gave it a new URL, but after it's "created" - I could see the new custom portal as an App in environment, but it would not allow me to go into the portal editor - the "Edit" option is greyed out. It would not allow me to browse it either, and when I checked the active web site area in Portal Management, I couldn't see the new custom portal web site there either.


Did I do anything wrong in between all of the steps above? I wouldn't think that by deleting an active custom portal website entirely would cause all these subsequent problems. I would assume it would allow me to create another new custom portal.


Simply put, at this moment, I can create other portals using one of the portal templates, but currently I am not able to successfully provision another custom portal altogether.


Any pointers would be appreciated.


Thank you!

Super User
Super User

Hi @D365_Eric , It happens to me as well. The steps you have performed is right I believe. Something has malfunctioned in CDS. 


You could go to  to raise new support request like following snapshot if you face any issues or how-to questions on Dynamics Products.




Hope it helps.




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@ragavanrajan  Thanks for the confirmation!

hi @D365_Eric  I'm in the middle of a pending Support ticket for the same issue, deleted portal after a page/site deletion & weird nondescript error, then edit option greyed out on new portal after 2 different tries to recreate & reprovision...did you get your issues resolved, and if so, can you say how? I'm nail biting atm as I am anxious and want to try what I can to get back to my work/get back on track...I'd love to hear your ideas? 

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