Powerapps - Portal Issue. After SignIn with Azure AD; portal allow users to access few pages. But from that page if they click on Sign out Button means Getting Error

[Roselin]

Hi,

Please help me to fix this issue.

After SignIn with Azure AD to portal app; it allows users to access few pages for which they have access. But from that page if they click on Sign out Button means Getting Error. Please find the snapshot below.

[OliverRodrigues]

Hi, please follow these steps to disable that page, and then we can see the real exception behind it:

Power Apps Portals Tip #77 - Dealing With the White Screen of Death - Engineered Code - YouTube

[chleverenz]

Hi @Roselin ,

in many cases, this is a locale issue. May be, the profile page is not available for the language/locale you are using.

If you only enabled one languge, then this of course not the cause 🙂

Just an idea,

  Christian

[Roselin]

Hi,

After disabling the custom error in admin center; Am getting the below error. Attached the screen shot for reference. It is not driving to Home page after clicking on Sign out button; in Portal.

[OliverRodrigues]

@Roselin I am assuming you have created a few Access Control Rules to control the pages users can see.. can you maybe disable them temporarily to see if that's what's causing the issue?

If that's the issue, maybe enable one by one to identify which one is messing things up

[Roselin]

@OliverRodrigues 

If I remove the access control rules means; it is allowing me to use the app in normal way. But even after clicking on Sign out Button it is not driving me to home page. It is staying back on same page. Without sign in also user can access the page rite... Is there any way to avoid this. Else once I click on the sign out button; PowerApps has to bring me to Home Page.

[OliverRodrigues · Accepted solution]

You might need to redirect the sign out to the home page if my understanding is correct

Please take a look at this thread: Dynamics Portala|| PowerApps Portal After signout Redirect to Home Page (Without Code--only Customiz...

[Roselin]

@OliverRodrigues 

Thanks a Lot. Its working as expected. It is navigating back to home page of portal.

Thank you 🙂

[Roselin]

@OliverRodrigues 

Today again I am facing same issue. After clicking on Sign out button, its not driving to home page.

It is throwing same error. I have cross checked the code also. Still its not working any particular reason for that.

[OliverRodrigues]

This seems to be a very difficult one to troubleshoot.. you might have to open a support ticket with Microsoft so they identify exactly whats going on