I am trying to restrict a specific page to "Authenticated Users" but the page is not showing for this web role. I am not sure where I am making a mistake.
I did the following steps during set-up:
By what you described your configuration looks correct, you don't even need to assign the authenticated web role to your contact, that is the default behaviour
did you clear the cache ?
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In addition to clearing the portal cache as @OliverRodrigues mentioned, could you also try achieving your requirement using the 'Grant Change' web page access control rule as opposed to the 'Restrict Read'. In my experience, this has helped me in the past.
Please let me know if that works!
So if you have a web page and you want to restrict it to only be viewed by authenticated users what do you do?
Step 1 – Find the web page record. Be careful, you need to apply the web page access control rule to the root page and not the content page.
Step 2 – Create a ‘Web Page Access Control Rule’ associated with the web page
Step 3 – You’ll need to:
– Give it a name: eg ‘Allow authenticated users only’
– Define the website and web page this rule will apply to. If you’ve come from the web page as per the above steps, web page should be prefilled
– Right = restrict read
Step 4 – Save the record, and then associate the ‘Authenticated Users’ web role in the web roles sub grid.
Along the way you have the choice to apply the rule to the page and all its children, or just the page itself with the scope field.
Hope this was helpful.
CRM Support Engineer
Thanks everyone for the responses.
I was able to achieve my objective by creating a new web role. (e.g. Partners), and assigning it as "Authenticated users". I am not sure if this is the right approach.
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