Then, I updated process Send Password Reset To Contact and some errors have occurred as image below.
And how to edit subject in template email:
Cause, email that I received earlier:
Hi @anhhd :
The issue in your screenshot may be caused by this reasion:
By default, the email will be sent FROM the owner of the Contact. When someone registers on the portal, the owner is set as the System User. This user record isn’t going to be able to send out emails.
I think this link will help you a lot:
Hi @v-bofeng-msft ,
I have set the FROM as the owner contact, but I noticed that with the email successfully registered to the portal, the error shown above will be displayed after choosing to reset password, otherwise unregistered emails are sent successfully.
Usually, I create a Queue and approve its email for these type of emails. The issue is most likely that the user who is the sender has not been setup to Send emails (does not have an approved mailbox) or the entity privilleges are not set for that user to allow another user to send on behalf of them (why I use a queue is to avoid these).
Assuming it is a user that owns the record, the user that is the owner needs to have an Approved mailbox to be able to send. See if the workflow failed - If you open the Workflow click on Sessions in the left hand column and look for failures - if you have one open it and look for where in the workflow and what the error was - if there is an error it should give an indication of why there was the failure.
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