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anhhd
Helper II
Helper II

Send Password Reset To Contact

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Then, I  Send Password Reset To Contact success but registered emails aren't sent successfully.
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My process:

 

here is template email:

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And how to edit text in screen send email user forgot password :
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1 ACCEPTED SOLUTION

Accepted Solutions
anhhd
Helper II
Helper II

6 REPLIES 6
OliverRodrigues
Super User
Super User

Hi, to change the text you can create/edit a Content Snippet with the name: Account/PasswordReset/ForgotPasswordConfirmationSuccessText just set the type as Text and add whatever you want as the value.

 

A few things to troubleshoot the sending e-mail issue:

  • Have you looked into the Email Messages table to see if your e-mail is at least being created? 
  • Maybe the japanese writing might not be helping me here, but does the from on your Workflow contains a valid e-mail address and is enabled for e-mail integration in your environment? 
  • Are you able to send any e-mail via Dataverse? 



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Power Apps Portals Super User


Oliver Rodrigues


 

anhhd
Helper II
Helper II

image_2021_03_19T06_53_16_776Z.png

I have tried setting up the same mail from for 2 different environments.

But 1 environment to send mail, 1 environment can not send mail.

Do you know the reason why the mail was not sent?

OliverRodrigues
Super User
Super User

  • Have you looked into the Email Messages table to see if your e-mail is at least being created? 



If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Apps Portals Super User


Oliver Rodrigues


 

anhhd
Helper II
Helper II

mail.jpg
Hi @OliverRodrigues ,
I checked and found that only mail was sent from 1 month ago.
The recent pass reset times, no mail has been created.
Though I have set mail from the same as the mail generated in the table above

@anhhd I don't know if you are still having this issue, but the mailbox that sends emails needs to be a Global (Domain) Administrator in CRM.

 

To check if your email was sent, go to the CRM Settings > System Jobs

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anhhd
Helper II
Helper II

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