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Jishnuthapa
Regular Visitor

What configuration should I do to make Status Reason editable in the power portal?

Hi Everyone, I have created a lead form where I have added the "Status Reason" field but, while accessing this form into the power portal this field is not getting changes it only shows its current status.
Can anyone please tell me what configuration should I do to make it work?

Thanks

Jishnuthapa_0-1622051170153.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
OliverRodrigues
Super User
Super User

By default, Power Apps Portals treats status reason fields as protected fields and they can't be directly updated on an Entity Form.

You have a few options here:

  • Create a separate status field, with the same values as your Status Reason field, then you can add a Workflow/Plugin to update the Lead status based on the selected value of your custom field
  • Another option would be using the "Additional Settings" to control the status of your lead, this will add buttons to your Entity Form
    • you can also Create Workflows and add to the same section:

OliverRodrigues_0-1622061263744.png

 

 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

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1 REPLY 1
OliverRodrigues
Super User
Super User

By default, Power Apps Portals treats status reason fields as protected fields and they can't be directly updated on an Entity Form.

You have a few options here:

  • Create a separate status field, with the same values as your Status Reason field, then you can add a Workflow/Plugin to update the Lead status based on the selected value of your custom field
  • Another option would be using the "Additional Settings" to control the status of your lead, this will add buttons to your Entity Form
    • you can also Create Workflows and add to the same section:

OliverRodrigues_0-1622061263744.png

 

 




If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

Power Pages Super User | MVP


Oliver Rodrigues


 

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